Case Manager - Oak (8608)

Terros Health; Miami (AZ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401K with company match

Generous PTO/Sick Time

Paid holidays

Bilingual pay differential

Health, dental, vision plans

Job summary

Terros Health is seeking a Case Manager for the Oak Recovery Health Center in Phoenix, AZ. This full-time role supports individuals with Serious Mental Illness or General Mental Health diagnoses under Court Ordered Treatment, coordinating care with a multidisciplinary team.

Position offers a comprehensive benefits package, 401(k), generous PTO/sick time, and a bilingual pay differential. 40 hours/week, Mon-Fri, daytime shift, on-site work at 4451 E Oak St, Phoenix, AZ 85008.

Qualifications

• High School Diploma or GED required.
• 1.5 years of behavioral health experience preferred.
• Formal education in behavioral health is advantageous (associates, bachelor’s, or master’s).
• Proficient in Microsoft Word, Excel, and Outlook; EMR experience a plus.

Responsibilities

• Assist clients with treatment and recovery goal setting and provide supportive services.
• Complete assessments, crisis plans, and individualized service plans.
• Coordinate care with clinical teams, families, providers, and community resources.

Job description

Job Details

Location: Oak - Phoenix, AZ 85008

Position Type: Full Time

Education Level: High School Diploma/GED

Salary Range: $17.87 - $19.98 Hourly

Travel Percentage: Up to 50%

Job Shift: Day Shift

Job Category: Behavioral Health/Social Work

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes.

HOPE ~ HEALTH ~ HEALING

Seeking a Case Manager to join our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our Oak Recovery Health Center.

Full-Time Employed: 40 hours/week; M-F 8:30a - 5:30p; Location: 4451 E Oak St, Phoenix, AZ 85008

Additional Language Differential Pay Available. NOW OFFERING AN ADDITIONAL $1.50/hr. SMI DIFFERENTIAL

Full Benefits Package, including 401K. Generous PTO/Sick Time (4+ weeks in Year 1)

Duties Include:

• Assists clients with identifying treatment and recovery goals and provides supportive services to help clients reach their goals


• Completes assessments, crisis plans and individualized service plans


• Works collaboratively with the clinical team to engage, educate, communicate and coordinate care with member, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented


• Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place.


• Performs all case management functions associated with caseload including completing the assessment and service planning processes; including identifying the need for further or specialty evaluations


• Pursues best practice outcomes for person with mental illness including continuing education, employment, independent housing and community tenure

Benefits & Wellness

We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally

Health & Insurance Benefits

• Multiple medical plan options, including a no-premium plan for employees and their families


• Multiple dental plan options, including orthodontic coverage


• Vision insurance


• Group life and disability insurance


• Pet insurance

Financial Wellness

• 401(k) plan with company match


• Interest-free medical line of credit


• Financial education, planning, and support resources


• Monetary company contribution toward eligible benefits


• Bilingual pay differential

Time Away & Work-Life Balance

• Generous Paid Time Off (PTO) - 3 weeks off in the first year


• Paid Sick Time


• 10 paid holidays annually

Wellness & Family Support

• Comprehensive wellness program featuring wellness challenges, activities, and prizes


• Employee Assistance Program (EAP) available to employees and their family members

Professional Development & Education

• Ongoing professional growth and career development opportunities, including:
  
  
  
  • Scholarships
  
  
  • Clinical supervision
  
  
  • Continuing Education Units (CEU)
  
  
  
  


• Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)

Exclusive Employee Perks

• Trip Reduction Program


• Access to the Working Advantage Employee Discount Program, with savings on:
  
  
  
  • Gym memberships
  
  
  • Car rentals
  
  
  • Flights, hotels, movie tickets, and more
  
  
  
  

Join a team that values your well-being, invests in your growth, and supports you every step of the way - at work and at home!

Qualifications

• GED/High school diploma with a minimum of 1.5 years of behavioral health experience, or
  
  
  
  • an associates degree in the field of medical or behavioral
  
  
  • a bachelor's degree (not in the field of behavioral health) and 1 year of behavioral health experience
  
  
  • a bachelor's degree in the field of behavioral
  
  
  • a master's degree or higher in the field of behavioral health
  
  
  
  


• Computer Skills: Microsoft Word, Excel, Outlook, electronic medical record, NextGen preferred


• Valid AZ Driver License. Must have valid Arizona driver's license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health's driving policy


• Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment


• Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members


• Good communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions


• Basic understanding of the DSM-V preferred


• Certified Case Manager strongly preferred


• Must pass background check, TB test and other pre-employment screening.

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.