Case Manager - Oak

Terros Health; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

PTO/Sick leave

Holidays

Language differential pay

EAP

Job summary

Terros Health is seeking a Case Manager to join an interdisciplinary clinical team at the Oak Recovery Health Center in Phoenix. The role is full-time, 40 hours per week, Monday–Friday, 8:30 a.m.–5:30 p.m., located at 4451 E Oak St, Phoenix, AZ 85008.

We offer a full benefits package, including 401(k), generous PTO/sick time, and additional language differential pay. No experience required with a Bachelor's in Behavioral Health; we will train you.

Qualifications

• Completes assessments, crisis plans and individualized service plans.
• Works with the clinical team to coordinate care with members, families and providers.
• Engages in outreach and follow-up to ensure resources are available and in place.

Responsibilities

• Assist clients with identifying treatment and recovery goals and provide supportive services.
• Complete assessments, crisis plans and individualized service plans.
• Coordinate care with behavioral health, medical, dental providers and community resources.

Skills

Case management

Communication

Collaboration

Education

Bachelor's Degree in Behavioral Health

Job description

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes.

HOPE ~ HEALTH ~ HEALING

Seeking a Case Manager to join our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our Oak Recovery Health Center.

Full-Time Employed: 40 hours/week

M-F 8:30a - 5:30p

Location: 4451 E Oak St, Phoenix, AZ 85008

Additional Language Differential Pay Available

NOW OFFERING AN ADDITIONAL $1.50/hr. SMI DIFFERENTIAL

Full Benefits Package, Including 401K

Generous PTO/Sick Time (4+ weeks in Year 1)

No experience required with a Bachelors Degree in behavioral health - we will train you.

New grads welcome!

Duties Include

• Assists clients with identifying treatment and recovery goals and provides supportive services to help clients reach their goals
• Completes assessments, crisis plans and individualized service plans
• Works collaboratively with the clinical team to engage, educate, communicate and coordinate care with member, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented
• Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place.
• Performs all case management functions associated with caseload including completing the assessment and service planning processes; identifying the need for further or specialty evaluations
• Pursues best practice outcomes for person with mental illness including continuing education, employment, independent housing and community tenure

Benefits & Wellness

Health & Insurance Benefits

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance

Financial Wellness

• 401(k) plan with company match
• Interest‑free medical line of credit
• Financial education, planning, and support resources
• Monetary company contribution toward eligible benefits
• Bilingual pay differential

Time Away & Work-Life Balance

• Generous Paid Time Off (PTO) – 3 weeks off in the first year
• Paid Sick Time
• 10 paid holidays annually

Wellness & Family Support

• Comprehensive wellness program featuring wellness challenges, activities, and prizes
• Employee Assistance Program (EAP) available to employees and their family members

Professional Development & Education

• Ongoing professional growth and career development opportunities, including:
• Scholarships
• Clinical supervision
• Continuing Education Units (CEUs)
• Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)

Exclusive Employee Perks

• Trip Reduction Program
• Access to the Working Advantage Employee Discount Program, with savings on:
• Gym memberships
• Car rentals
• Flights, hotels, movie tickets, and more

Join a team that values your well-being, invests in your growth, and supports you every step of the way - at work and at home!