Case Manager - Mitchell

TERRO; Phoenix (AZ); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid Time Off

Sick time & holidays

EAP for employees and families

Tuition discounts

Job summary

Terros Health in Phoenix, AZ is seeking a Case Manager to join our interdisciplinary clinical team at Mitchell Recovery Health Center. This full-time position supports individuals with Serious Mental Illness or general mental health diagnoses under court-ordered treatment.

The role emphasizes assessments, service planning, and coordination of care with families, behavioral health, medical and dental providers, ensuring services are implemented as outlined in the plan.

Qualifications

• Must have GED/HS diploma or higher as listed in the qualifications.
• Associates, Bachelors, or masters in appropriate field are accepted with relevant experience.

Responsibilities

• Assists clients with identifying treatment and recovery goals and provides supportive services.
• Completes assessments, crisis plans and individualized service plans.
• Coordinates with clinical team, providers, family, and community resources to implement service plans.
• Performs outreach and follow-up including crisis interactions, missed appointments, and hospital discharges.
• Manages caseload including assessments and planning, pursuing continued education and housing outcomes.

Skills

Interpersonal skills

Communication skills

DSM-V knowledge

Non-judgmental approach

Education

GED or High school diploma with 1.5 years behavioral health experience

Associate degree in medical or behavioral health

Bachelor's degree (not in behavioral health) with 1 year behavioral health experience

Bachelor's degree in behavioral health

Master's degree or higher in behavioral health

Tools

Microsoft Word

Excel

Outlook

NextGen EMR

Job description

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes.HOPE ~ HEALTH ~ HEALINGSeeking a Case Manager to join our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our Mitchell Recovery Health Center.Full-Time Employed: 40 hours/weekM-F 8:30a - 5:30pLocation: 40 E. Mitchell Dr., Ste. #100, Phoenix, AZ 85012Additional Language Differential Pay AvailableNOW OFFERING AN ADDITIONAL $1.50/hr. SMI DIFFERENTIALFull Benefits Package - including 401KGenerous PTO/Sick Time (4+ weeks in Year 1)No experience required with a Bachelors Degree in behavioral health - we will train you.New grads welcome!Responsibilities:Assists clients with identifying treatment and recovery goals and provides supportive services to help clients reach their goals.Completes assessments, crisis plans and individualized service plans.Works collaboratively with the clinical team to engage, educate, communicate and coordinate care with member, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented.Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place.Performs all case management functions associated with caseload including completing the assessment and service planning processes; including identifying the need for further or specialty evaluations.Pursues best practice outcomes for person with mental illness including continuing education, employment, independent housing and community tenure.Benefits & WellnessWe invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionallyHealth & Insurance BenefitsMultiple medical plan options, including a no-premium plan for employees and their familiesMultiple dental plan options, including orthodontic coverageVision insuranceGroup life and disability insurancePet insuranceFinancial Wellness401(k) plan with company matchInterest-free medical line of creditFinancial education, planning, and support resourcesMonetary company contribution toward eligible benefitsBilingual pay differentialTime Away & Work-Life BalanceGenerous Paid Time Off (PTO) – 3 weeks off in the first yearPaid Sick Time10 paid holidays annuallyWellness & Family SupportComprehensive wellness program featuring wellness challenges, activities, and prizesEmployee Assistance Program (EAP) available to employees and their family membersProfessional Development & EducationOngoing professional growth and career development opportunities, including:ScholarshipsClinical supervisionContinuing Education Units (CEUs)Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)Exclusive Employee PerksTrip Reduction ProgramAccess to the Working Advantage Employee Discount Program, with savings on:Gym membershipsCar rentalsFlights, hotels, movie tickets, and moreJoin a team that values your well-being, invests in your growth, and supports you every step of the way - at work and at home!GED/High school diploma with a minimum of 1.5 years of behavioral health experience, orAn associates degree in the field of medical or behavioral, orA bachelor's degree (not in the field of behavioral health) and 1 year of behavioral health experience, orA bachelor's degree in the field of behavioral, orA master's degree or higher in the field of behavioral healthComputer Skills: Microsoft Word, Excel, Outlook, electronic medical record, NextGen preferredValid AZ Driver License. Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health’s driving policyMust have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employmentInterpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community membersGood communication skills, evidenced by a non-judgmental approach, effective listening and positive interactionsBasic understanding of the DSM-V preferredCertified Case Manager strongly preferredMust pass background check, TB test and other pre-employment screening.Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.