Case Manager (Multilingual)

Lutheran Coummunity Services North West; SeaTac (WA); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Employer-paid disability insurance

Life insurance at no cost

2 weeks vacation in first year

2 weeks sick leave

12 paid holidays

2 floating holidays

403(b) retirement plan with matching

Employee Assistance Program (EAP)

Job summary

Lutheran Community Services NW is a nonprofit serving Washington, Oregon and Idaho. The role supports health, justice and hope by outreaching to communities, providing case management, and guiding clients through resources and benefits.

Position requires fluency in English and Ukrainian or Russian; duties include outreach, relationship building, and coordination with partner agencies in diverse settings.

Responsibilities

• Outreach communities, individuals, and businesses to inform them of program opportunities and services.
• Develop and maintain relationships with communities to reduce barriers between clients and institutions.
• Provide culturally and linguistically appropriate case management services and assist with language needs.
• Accept client referrals and manage response times per program while addressing needs.
• Provide Resource Navigation to connect clients with workshops, housing, benefits and services.
• Maintain contact, follow up, and discharge of clients as outlined by program guidance.

Job description

LCSNW Seatac Main, 4040 S. 188th Street, SeaTac, Washington, United States of America

Job Description

Posted Thursday, July 23, 2026 at 10:00 AM

Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope

WHAT WE WILL DO FOR YOU:

As an employer of choice, we’re deeply committed to supporting our employees, because when you’re empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We’re proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind

• A 37.5 per hour work week to ensure work/life balance
• Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
• Employer-paid short- and long-term disability insurance
• Life insurance coverage at no cost to you
• Up to 2 weeks of vacation in your first year (based on hours worked)
• Up to 2 weeks of sick leave (based on hours worked)
• 12 paid agency recognized holidays
• 2 floating holidays to use your way
• 403(b) retirement plan with employer matching (eligibility applies)
• Access to our Employee Assistance Program (EAP) for you and your family
• Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status

HOW YOU WILL MAKE AN IMPACT:

**Please note this position requires demonstrated fluency, both spoken and written, in English and one of the following languages: Ukrainian and/or Russian**

• Outreach communities, individualentities,and businesses to inform them of program and program opportunities. Convey the purposes and services of the program being represented to the user population and the impact that program or service would have on their health and wellbeing.
• Develop,workeffectively,andmaintainrelationships with communities to reduce cultural and socio-economic barriers between clients and institutions.
• Provide culturally and linguisticallyappropriate casemanagement services to qualified program participants.Communicate information to clients and providers clearly and succinctly, both written andverbally.Assistwith language and interpretation needs as necessary
• Accept client referrals as directed by each program and manage response times asrequiredper program.Assess and address needs as presented anddeterminedby individual program assessment requirements.
• ProvideResource Navigation:Assistindividuals in obtainingappropriate resourcesand connect to applicablecommunity entitiesthat may include workshops/educational resources, respite care services,housing,referrals to state and federal benefits, nutrition programs, family caregiver programs, kinship care,food banks,Medicaidand/or otherinsuranceservices available.
• Maintain contact, followup,anddischarge ofclients as outlined in individual programs.
• Ensureappropriate documentationand gather outcome data under the direction of the Program Supervisor. Document in applicable program system as needed

HOW YOU WILL BE A GREAT FIT:

• 1-2years of related experienceor l ived experience that enhances relatability to clients being served
• HS diploma or equivalent-Preferredbachelor'sdegreein related field. However,substantial relevant experience will be considered in place of degree
• Demonstrated fluency, both spoken and written, in English and one of the following languages: Ukrainian, Russian, Korean, Japanese, Hindi, Chinese/Mandarin
• Intermediatemastery of business applications and productivity suites
• Demonstrates resilience, awareness and self-regulation in navigating challenges,conflictand obstacles/barriers.
• Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle
• Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations
• Successfully completes tasks ina moderatelynoisy environment
• Interacts with others and performs tasks in-person andthrough the use oftechnology, withlongperiodsof stationary activity andminimalperiods of increased physical activityincluding and not limited tostanding at event tables indoors and outdoors.
• Moves equipment/materials weighing up to15pounds
• Travels between worksitesoccasionally
• Works in a variety of settings, including and not limited to LCSNW office locations, partner agency,community-based settings, and faith-based settings such as churches
• Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program

Thank you! We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we’re unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community.

LCSNW Seatac Main, 4040 S. 188th Street, SeaTac, Washington, United States of America