Case Manager: Medicaid Waiver Navigator (Local Travel)

Moms In Motion - A Virginia Service Facilitation Provider; Mineral (VA); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

401K with employer match

Dental insurance

Health insurance

Training & development

Vision insurance

Job summary

Moms In Motion is seeking Service Facilitator (SF) Case Managers to visit families in their homes across Virginia and guide them through Medicaid Waiver programs. You’ll document plans of care, coordinate services, and ensure families live safely and independently.

We value compassion, organization, and community focus. The role combines local travel with remote work from a laptop/tablet and requires strong communication and problem-solving skills.

Qualifications

• At least 2 years of experience supporting individuals with disabilities or the elderly.
• No degree required (we care more about heart and experience).
• Tech-savvy enough for email, docs, spreadsheets, portal navigation and video calls.
• A valid driver’s license & reliable vehicle (no client transport).
• Great communication—both written and spoken.
• Able to pass a background check + provide 2 professional references.
• Bonus points if you’ve got Person-Centered Thinking/Planning training.

Responsibilities

• Hit the road (locally) to visit clients in their homes.
• Be the go-to guide for families navigating waiver programs.
• Write up plans of care and assessments that actually make a difference.
• Troubleshoot challenges like service authorizations, timesheets, and more.
• Build lasting relationships with families built on respect, patience, and trust.
• Work remotely from your laptop/tablet.

Skills

Customer-focused

Strong communication

Organized

Compassionate

Team player

Education

No degree required

Tools

Email

Docs

Spreadsheets

Portal navigation

Video calls

Job description

Moms In Motion is seeking Service Facilitator (SF) Case Managers to visit families in their homes across Virginia and guide them through Medicaid Waiver programs. You’ll document plans of care, coordinate services, and ensure families live safely and independently.

We value compassion, organization, and community focus. The role combines local travel with remote work from a laptop/tablet and requires strong communication and problem-solving skills.