Case Manager, LINK

Breaking Ground; New York (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Breaking Ground is hiring a Case Manager, Connect to Care, to provide outreach and case management for individuals experiencing homelessness in Brooklyn. You will support housing transitions, coordinate with psychiatric and medical services, and assist clients in accessing benefits and income sources.

Reporting to the Social Services Supervisor, this 35-hour/week role emphasizes harm reduction, client advocacy, and comprehensive documentation in line with city and state requirements.

Qualifications

• Bachelor's Degree or equivalent work experience.
• Two years of experience working with homeless adults.
• Experience with harm reduction and motivational interviewing strongly preferred.
• Valid NY, NJ, CT, or PA driver's license with a good driving record preferred.
• Excellent computer skills, including Microsoft Word and Excel.

Responsibilities

• Provide direct services to a caseload of clients, including assessments and benefits assistance to support housing and recovery goals.
• Connect clients to psychiatric services and medical/substance use treatments as needed.
• Obtain identification, public benefits, and other income sources for clients.
• Meet weekly with clients to assess needs and develop service plans.
• Prepare documents for housing applications and assist in obtaining permanent housing.

Skills

Caseload management

Harm reduction

Motivational interviewing

Driver's license

Computer skills

Education

Bachelor's Degree or equivalent

Job description

90 Sands, 90 Sands Street, Brooklyn, New York, United States of America

Job Description

Posted Friday, July 31, 2026 at 4:00 AM

ABOUT US: - We believe that everyone deserves a home!

Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut.

Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.

But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

Reporting to the Social Services Supervisor, the Case Manager, Connect to Care provides outreach and case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing.

This position has a 35-hour work week.

ESSENTIAL DUTIES:

• Provide direct services to a caseload of clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals, Conduct psychosocial evaluations
• Connect clients to psychiatric services
• Connect clients to medical treatment and substance use treatment facilities when applicable
• Obtain identification, public benefits, and other applicable income sources for clients
• Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans
• Prepare all documentation for housing applications
• Assist and counsel clients in the process of obtaining permanent housing
• Maintain record keeping in compliance with agency standards as well as those of City and State agencies Intervene in crisis situations
• Escort clients to appointments when needed
• Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures
• Performs other related duties as assigned

MINIMUM QUALIFICATIONS:

• Bachelor's Degree or equivalent work experience
• Two years of experience working with homeless adults
• Experience with harm reduction and motivational interviewing techniques strongly preferred
• Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground is preferred
• Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs

90 Sands, 90 Sands Street, Brooklyn, New York, United States of America