Case Manager, Transitional Housing

Breaking Ground; New York (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

Breaking Ground is seeking a Case Manager, Transitional Housing, to provide case management for people experiencing homelessness at The Andrews on the Bowery, a 146-unit Safe Haven. You will assist with housing applications, connect clients to psychiatric and medical services, and support move to permanent housing.

The role requires a Bachelor’s Degree or equivalent, 2+ years of relevant experience, and strong writing/communication skills. On-site, 35-hour week with on-site services included.

Qualifications

• Bachelor’s Degree or equivalent work experience.
• Two years of experience working with homeless adults and substance abuse issues preferred.
• Experience with harm reduction and motivational interviewing techniques strongly preferred.
• Excellent writing and communication skills.
• Valid driver’s license in NY, NJ, CT, or PA preferred.

Responsibilities

• Provide direct services to a caseload of approximately 15 clients, including assessments, benefits assistance, and services to support housing and recovery goals.
• Conduct psychosocial evaluations and connect clients to psychiatric and medical services.
• Assist clients in obtaining identification, public benefits, and other income sources; maintain documentation.

Skills

Experience with homeless adults and SU

Harm reduction techniques

Motivational interviewing

Writing and communication

Education

Bachelor’s Degree or equivalent work experience

Tools

Microsoft Word

Excel

Job description

Andrews, 197 Bowery, New York, New York, United States of America

Job Description

Posted Wednesday, August 19, 2026 at 4:00 AM

About Us

Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.

But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

Located on the Bowery in Manhattan, The Andrews is a Safe Haven comprised of 146 units for individuals not yet ready to transition into permanent housing, as well as those who may have struggled in other housing programs. The Andrews offers an alternative to life on the street: private, safe, clean, and affordable short-term accommodations. On-site case management and clinical services are available to meet the needs of its residents and to help those ready to move into secure, permanent housing.

Reporting to the Clinical Coordinator, the Case Manager, Transitional Housing will provide case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing.

This position has a 35-hour work week.

Essential Duties

• Provide direct services to a caseload of approximately 15 clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals
• Conduct psychosocial evaluations
• Connect clients to psychiatric services
• Connect clients to medical treatment and substance use treatment facilities when applicable
• Obtain identification, public benefits, and other applicable income sources for clients
• Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans
• Prepare all documentation for housing applications
• Assist and counsel clients in the process of obtaining permanent housing
• Maintain record keeping in compliance with agency standards as well as those of City and State agencies
• Intervene in crisis situations
• Escort clients to appointments when needed
• Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures
• Performs other related duties as assigned

Minimum Qualifications

• Bachelor’s Degree or equivalent work experience
• Two years of experience working with homeless adults and substance abuse issues preferred
• Experience with harm reduction and motivational interviewing techniques strongly preferred
• Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground is preferred
• Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs
• Excellent writing and communication skills

Andrews, 197 Bowery, New York, New York, United States of America