Case Manager II, ACT – Community Care Specialist

Guild Services; West Saint Paul (MN); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

HSA

Disability insurance

Paid time off

Paid holidays

Wellness hours

403(b)

Life insurance

Job summary

Guild Services in Minnesota seeks a Case Manager II - Assertive Community Treatment (ACT) to provide comprehensive, community-based services for individuals with SPMI or chemical dependency. You will coordinate care, support medications, assist with benefits, and work within an interdisciplinary team to improve client functioning and quality of life.

The role requires strong communication, crisis intervention, documentation, and commitment to a respectful, inclusive environment.

Qualifications

• Has a master’s or other graduate degree in behavioral sciences or related fields.
• Bachelor’s degree in one of the behavioral sciences or related fields AND has 2,000 hours of experience delivering services to persons with mental illness.
• Has 4,000 hours of experience delivering services to persons with mental illness.

Responsibilities

• Build trusting relationships with clients to encourage active participation in treatment and recovery.
• Assist clients in managing mental health symptoms, daily living skills, and well-being.
• Ensure timely medication delivery and monitor adherence to treatment plans.
• Assist clients in renewing or applying for benefits (Medicaid, Social Security, housing, etc.).
• Collaborate with service providers and supports to coordinate care.
• Participate in team meetings and care conferences to discuss progress.
• Complete required documentation in line with standards.
• Perform other duties to support client care and department operations.
• Promote an inclusive, diverse, equitable, and respectful work environment.

Skills

Case management

Crisis intervention

Communication

Team collaboration

Documentation

Client advocacy

Assessment

Travel coordination

Professional boundaries

Problem solving

Microsoft Office

Education

Master’s degree in behavioral sciences

Bachelor’s + 2000 hours experience

4000 hours experience delivering services

Tools

Microsoft Office Suite

Job description

Guild Services in Minnesota seeks a Case Manager II - Assertive Community Treatment (ACT) to provide comprehensive, community-based services for individuals with SPMI or chemical dependency. You will coordinate care, support medications, assist with benefits, and work within an interdisciplinary team to improve client functioning and quality of life.

The role requires strong communication, crisis intervention, documentation, and commitment to a respectful, inclusive environment.