Case Manager II

Tri-County Human Services; Bartow (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Tri-County Human Services in Bartow, FL seeks a qualified professional to support care, treatment, and rehabilitation of clients. The role involves intake interviews, case management, counseling, education classes, and collaboration with a treatment team to ensure comprehensive services.

Responsibilities include maintaining records, reporting data for grants, and providing community liaison support. A Bachelor’s degree in a human services field and relevant experience or CAP/CAAP/CAPP

Qualifications

• Bachelor’s degree in a field related to Human Services.
• At least two years of full-time experience in mental health or addictions treatment or CAP/CAAP/CAPP certification.
• Knowledge of addictions and mental health treatment programs and services.
• Ability to collect data, document and report as required by grants or programs.

Responsibilities

• Interviews and orients clients and collects information for intake.
• Records and updates individual case information and status.
• Participates in staff meetings for case management coordination.
• Collects data for reporting requirements of grants and programs.
• Provides community liaison services as assigned by supervisor.
• Provides orientation to the agency for clients.
• Delivers individual and/or group counseling to support case goals.
• Teaches interactive alcohol/drug education classes.
• Performs urine specimen collection according to procedures.
• Performs other duties as assigned.

Skills

Case management

Counseling

Intake/interviews

Community liaison

Data collection

Urine collection

Education

Bachelor's degree in Human Services

Job description

Employees in this position perform a wide variety of duties related to the care, treatment, and rehabilitation of clients. These employees are aware of available community resources and function as a member of a treatment team.

In keeping with the mission and core values of Tri-County Human Services, all persons served, stakeholders, and fellow employees will be treated with dignity, respect, and shown sensitivity to their cultural diversity. Referenced by policy numbers 100.000, 100.000A, and 100.004.

Primary Duties and Responsibilities

1. Interviews and orients clients and collects information necessary to complete the intake process, not including treatment recommendations.

2. Records individual case information, updates case files, and provides case status information in order to provide a complete record of services.

3. Confers with supervisor and other team members at staff meetings, providing and/or receiving information as necessary to assure proper case management.

4. Collects and maintains data related to specific reporting requirements of grants, special client programs, and intra-agency referrals, as assigned by Clinical/Program Supervisor.

5. Provides specific community liaison services as assigned by supervisor.

6. Provides clients with Orientation to the agency.

7. Provides clients with individual and/or group counseling to facilitate case management goals/objectives.

8. Teaches interactive alcohol/drug education classes and provides other learning opportunities for assigned clients.

9. Completes urine specimen collection and documentation per agency collection procedures.

10. Performs other reasonable and related duties as assigned.

Minimum Training and Experience

Requires Bachelor’s Degree in field related to Human Services from an accredited college or university, which include but not limited to: Social Work; Clinical Psychology; Counseling; Rehabilitative Counseling; Counseling Education; Education; Criminal Justice; or Ministry and at least two (2) years full-time experience in mental health or addictions treatment setting or certification as an Addictions Professional (CAP, CAAP, CAPP) by the Certification Board for Addiction Professionals of Florida. The alternative requirement is at least four (4) years' experience in addictions and (2) years working as a Case Manager I. Requires participation in a staff training program.

Requires knowledge of addictions treatment and/or mental health treatment programs and supportive services. Requires general understanding of the causes, nature, and treatment of substance abuse and/or mental health problems.