Case Manager II

Tri--county-Human-Service; Bartow (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Tri-County Human Services seeks a competent professional to interview and orient clients, collect intake information, and maintain detailed case records. The role supports treatment teams and coordinates with supervisors.

The incumbent provides individual and group counseling, conducts alcohol/drug education classes, and completes required urine testing documentation per agency procedures.

Qualifications

• Bachelor’s degree in a field related to Human Services.
• 2 years of full-time experience in mental health or addictions treatment, or CAP/CAAP/CAPP certification.
• Alternative: 4 years in addictions with 2 years as a Case Manager I.
• Participation in staff training is required.

Responsibilities

• Interview and orient clients and collect intake information.
• Record and update case files; provide case status information.
• Participate in staff meetings for case management.
• Collect data for grants and program reporting; manage referrals.
• Provide community liaison services as assigned.
• Offer orientation to the agency and individual/group counseling.
• Teach alcohol/drug education classes; conduct urine specimen collection.

Education

Bachelor’s Degree in Human Services

CAP/CAAP/CAPP certification

Job description

Employees in this position perform a wide variety of duties related to the care, treatment, and rehabilitation of clients. These employees are aware of available community resources and function as a member of a treatment team.

In keeping with the mission and core values of Tri-County Human Services, all persons served, stakeholders, and fellow employees will be treated with dignity, respect, and shown sensitivity to their cultural diversity. Referenced by policy numbers 100.000, 100.000A, and 100.004.

Primary Duties and Responsibilities

1. Interviews and orients clients and collects information necessary to complete the intake process, not including treatment recommendations.
2. Records individual case information, updates case files, and provides case status information in order to provide a complete record of services.
3. Confers with supervisor and other team members at staff meetings, providing and/or receiving information as necessary to assure proper case management.
4. Collects and maintains data related to specific reporting requirements of grants, special client programs, and intra-agency referrals, as assigned by Clinical/Program Supervisor.
5. Provides specific community liaison services as assigned by supervisor.
6. Provides clients with Orientation to the agency.
7. Provides clients with individual and/or group counseling to facilitate case management goals/objectives.
8. Teaches interactive alcohol/drug education classes and provides other learning opportunities for assigned clients.
9. Completes urine specimen collection and documentation per agency collection procedures.
10. Performs other reasonable and related duties as assigned.

Minimum Training and Experience

Requires Bachelor’s Degree in field related to Human Services from an accredited college or university, which include but not limited to: Social Work; Clinical Psychology; Counseling; Rehabilitative Counseling; Counseling Education; Education; Criminal Justice; or Ministry and at least two (2) years full-time experience in mental health or addictions treatment setting or certification as an Addictions Professional (CAP, CAAP, CAPP) by the Certification Board for Addiction Professionals of Florida. The alternative requirement is at least four (4) years' experience in addictions and (2) years working as a Case Manager I. Requires participation in a staff training program.

Requires knowledge of addictions treatment and/or mental health treatment programs and supportive services. Requires general understanding of the causes, nature, and treatment of substance abuse and/or mental health problems.