Adult Case Manager-CDCA

Vital Health; Maumee (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Vital Health in Ohio is seeking a dedicated Case Manager to coordinate services for clients with substance use and co-occurring disorders. You will meet clients at their level of care, advocate for needed resources, and connect them with housing, employment, and medical services.

Under supervision, you will develop ISPs, collaborate with treatment teams, ensure timely documentation, and maintain a 20–30 client caseload while meeting weekly productivity.

Qualifications

• 3+ years of case management, peer support, or behavioral health experience.
• Associate or Bachelor's degree in Social Work, Psychology, Human Services, or related field preferred.
• Master's degree in related field is a plus.
• QBHS or QHMS certification preferred.
• CDCA certification preferred.
• Valid Driver's License and pre-employment drug screening required.

Responsibilities

• Provide community-based case management to clients with substance use and cooccurring mental health disorders.
• Assess clients' clinical and social needs, ensuring they receive appropriate care, services, and referrals.
• Develop, implement, and monitor ISPs in collaboration with the treatment team.
• Link clients to housing, employment, education, food assistance, medical care, and other essential services.
• Collaborate with psychiatrists, therapists, group facilitators, medical providers, and other professionals for holistic care.
• Assist clients in accessing MAT and other evidence-based interventions.
• Advocate for clients' rights within social services, legal systems, and medical institutions as needed.
• Maintain a caseload of 20-30 clients and document progress weekly.

Skills

Advocacy

Care coordination

Education

High School Diploma or GED + 3+ years experience in case management

Associate's or Bachelor's degree in Social Work, Psychology, Human Services, or related field

Master's degree in related field

QBHS certification

QHMS certification

CDCA certification

Job description

Case Managers under the supervision of their manager, must have the drive and desire to
provide advocacy, arrangement and coordination of services, and linkage of resources based on
the clinical needs of the client. The case manager has to be willing to meet the patient at their
level of care and work towards a level of care that satisfies the patient's social recovery.

ESSENTIAL RESPONSIBILITIES

Client Support & Service Coordination

• Provide community-based case management to clients with substance use and cooccurring mental health disorders.
• Assess clients' clinical and social needs, ensuring they receive appropriate care,
  services, and referrals.
• Develop, implement, and monitor individualized service plans (ISPs) in collaboration
  with the treatment team.
• Link clients to housing, employment, education, food assistance, medical care, and
  other essential services.
• Collaborate with psychiatrists, therapists, group facilitators, medical providers, and
  other professionals to ensure a holistic approach to client care.
• Assist clients in accessing medication-assisted treatment (MAT) and other evidence based interventions.
• Advocate for clients' rights within social services, legal systems, and medical
  institutions as needed.

Therapeutic & Skill-Building Support

• Conduct Substance Use Disorder (SUD), Therapeutic Behavioral Services (TBS),
  Psychosocial Rehabilitation (PSR), and Community Psychiatric Supportive Treatment
  (CPST) sessions.
• Facilitate group activities that enhance self-sufficiency, resilience, and social skills.
• Promote healthy coping strategies, relapse prevention techniques, and life skills
  development.
• Address crisis situations and provide immediate intervention when needed.

Collaboration & Compliance

• Maintain a caseload of 20-30 clients, ensuring consistent support and engagement.
• Attend weekly staff meetings and actively contribute to case reviews and team
  discussions.
• Communicate professionally and effectively with all Vital Health staff and external
  service providers.
• Adhere to all federal, state, and agency regulations to maintain compliance and service
  quality.
• Uphold confidentiality standards by safeguarding client records and personal health
  information (PHI).

Documentation & Productivity

• Maintain detailed, accurate, and timely case notes, ensuring documentation is
  completed within 24 hours of service.
• Meet productivity expectations of 26 billable hours per week while maintaining service
  quality.
• Monitor and document clients' progress, setbacks, and treatment adherence, adjusting
  service plans as needed.

Additional Responsibilities

• Assist clients with transportation to appointments, recovery meetings, and essential
  services when necessary.
• Engage in professional development and training to enhance case management skills.
• Perform other duties as assigned to support the mission of the agency.

Qualifications & Requirements

Education & Experience:

• High School Diploma or GED with 3+ years of relevant experience in case
  management, peer support, or behavioral health OR
• Associate's or Bachelor's degree in Social Work, Psychology, Human Services, or a related field (preferred)
• Master's degree in a related field is a plus

Licensure & Certifications (Preferred but Not Required):

• Qualified Behavioral Health Specialist (QBHS) or QHMS certification
• Chemical Dependency Counselor Assistant (CDCA) certification

Additional Requirements:

• Valid Driver's License and reliable transportation
• Successful completion of a pre-employment drug screening is required.

Background checks are required for this position. Background checks are employer paid.