Case Manager-Domestic Violence

Catholic Charities; Waukegan (IL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision

PTO & Holidays

Retirement Plan

Professional Development

Tuition Reimbursement

EAP

Job summary

Catholic Charities of the Archdiocese of Chicago is hiring a Case Manager - Domestic Violence to conduct comprehensive client assessments, develop and coordinate individualized service plans, provide advocacy and resource support, and maintain accurate documentation. You will collaborate with care teams, participate in ongoing learning, and strive for improved client outcomes.

A BA/BS is required with 3–5 years of relevant experience; a MA/MS is preferred.

Qualifications

• Bachelor's Degree in Arts/Sciences (BA/BS) in a related field of study; 3–5 years relevant experience.
• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Ability to work effectively both independently and as part of a team.

Responsibilities

• Conduct comprehensive assessments to determine client needs and service eligibility; develop, implement, and monitor individualized service plans with clients.
• Provide direct support and guidance, offering emotional support and practical resources; facilitate access to housing, employment training, financial aid, counseling.
• Maintain accurate documentation of client interactions, progress, and outcomes per CCAC policies; advocate for clients within the community.
• Collaborate with multidisciplinary teams to coordinate services and engage in outreach to raise awareness of programs.
• Engage in ongoing learning, training, and skill development to improve performance.

Skills

Excellent written communication

Excellent verbal communication

Strong interpersonal skills

Teamwork

Independent work

Education

BA/BS in related field

MA/MS in related field (preferred)

Tools

Microsoft Office Suite

Job description

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.

Role Overview

The Case Manager - Domestic Violence conducts comprehensive client assessments, develop and coordinate individualized service plans, provide advocacy and resource support, maintain accurate documentation, collaborate with care teams, and promote continuous learning to improve client outcomes.

Job Responsibilities

• Conduct comprehensive assessments to determine client needs and service eligibility. Develop, implement, and monitor individualized service plans in collaboration with clients.
• Provide direct support and guidance to clients, offering emotional support and practical resources. Facilitate access to services, including housing assistance, employment training, financial aid, and counseling.
• Maintain accurate and timely documentation of client interactions, progress, and outcomes in compliance with CCAC policies. Advocate for clients within the community and assist in navigating social services and resources.
• Collaborate with multidisciplinary teams to coordinate services and ensure comprehensive care. Engage in outreach efforts to raise awareness of available programs and services.
• Engage in ongoing learning, training, and skill development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success.

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.

• Kneel and move from sitting, bending, kneeling, or standing multiple times a day
• Lift, push, and pull up to 10 lbs

Other Requirements: Comply with program and/or requirements related:

• Background check
• DMV Check
• FBI/State Fingerprints, DCFS CANTS

Additional Requirements:

• Driver's License
• Automobile Insurance

Education and Experience Requirements:

Minimum

• Bachelor's Degree in Arts/Sciences (BA/BS) in a related field of study 3-5 years relevant experience
• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Ability to work effectively both independently and as part of a team

Preferred

• Master's Degree in Arts/Sciences (MA/MS) in a related field of study 3-5 years relevant experience
• Proficiency in Microsoft Office suite

We provide full-time employees with a competitive benefits package, including:

• BlueCross/Blue Shield EPO/PPO Health Insurance
• Dental and Vision Insurance
• Employer-Paid Life, Short-Term, and Long-Term Disability Insurance
• PTO, Sick Time, and 15 Paid Holidays
• 403(b) Retirement Savings Plan
• Employee Assistance Programs (EAP)
• Tuition Reimbursement
• Professional Development Opportunities and Service Awards
• Additional Voluntary Benefits

$23.30 - $25.00 / hour

Pay Transparency

In compliance with the Illinois Equal Pay Act of 2003 (820 ILCS 112/5, et seq.), Catholic Charities of the Archdiocese of Chicago is required to provide the wages and benefits that it reasonably expects in good faith to offer for any specific job positions posted. Please note that the exact compensation package ultimately offered to an applicant may vary based on skills, experience, and location, amongst other permissible factors.

Locations

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Employer Privacy Policy

Catholic Charities of the Archdiocese of Chicago is an equal opportunity employer and consideration for employment is made without regard to: race, color, national origin, religion, age, sex, disability status, protected veteran status, or any other characteristic protected by applicable law.

Catholic Charites is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to [e-mail] or call 312-655-7127 and let us know the nature of your request and your contact information.

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