Case Manager, Community Services

Macomb County Government; Michigan; On-site; USD 41,000 - 53,000; Full time

Job summary

Macomb County Government seeks a Case Specialist to coordinate services for clients by conducting intake assessments and determining eligibility for multiple programs. You will assist with emergency services, financial literacy, weatherization, transportation, food, housing stability and utility programs.

Responsibilities include processing applications, providing case management, maintaining files, and communicating with housing, utility and government partners.

Qualifications

• Associate’s degree in Human Services, Social Work, Business or related field.
• One year of experience in human services with poverty populations.
• Bachelor’s degree in related field is preferred.

Responsibilities

• Coordinate services for clients by conducting intake assessments and interviewing for program eligibility.
• Provide case management and follow-up to support client self-sufficiency.
• Review and evaluate client circumstances and documentation.
• Advocate on behalf of low-income individuals with community partners and service providers.
• Maintain accurate files and respond to inquiries and complaints.

Skills

Community resources

Interpersonal skills

Organizational skills

Time management

Computer skills

English proficiency

Education

Associate’s degree in Human Services/ Social Work/ Business or related field

One year of experience in human services with poverty populations

Bachelor’s degree (preferred) in related field

Tools

Windows

Word

Excel

PowerPoint

Job description

Macomb County Government seeks a Case Specialist to coordinate services for clients by conducting intake assessments and determining eligibility for multiple programs. You will assist with emergency services, financial literacy, weatherization, transportation, food, housing stability and utility programs.

Responsibilities include processing applications, providing case management, maintaining files, and communicating with housing, utility and government partners.