Case Manager - Columbia

Clemson; Columbia, Northern (SC, KY); Hybrid; USD 40,000 - 42,000; Full time

Job summary

Clemson University is seeking a Time-Limited staff member to prepare child support cases for Family Court. Under general supervision, you will support DSS attorneys in courtroom activities, locate non-custodial parents, and process interstate cases from Columbia, SC.

You will also provide general child support services to clients as required. Duties include handling communications, maintaining case records, and assisting with SNAP referrals as needed.

Qualifications

• High school diploma and relevant program experience.
• Bachelor's degree may be submitted for the required program experience.

Responsibilities

• Communications & correspondence with other units and components within the department.
• Maintains and evaluates case records and narratives for documentation and auditing.
• Provides services in accordance with agency policy; refers non-custodial parents to SNAP Employment and Training.
• Prepares cases and interviews custodial parents for paternity, interstate, and other cases; protects PII and agency networks.

Education

High school diploma with relevant program experience

Job description

**JOB SUMMARY:**Under general supervision they will be responsible for the preparation of child support cases for Family court; performance of activities in the courtroom under the supervision of DSS attorneys; the follow-up on these cases, including parent locate and processing of interstate cases; and is responsible for providing general child support services to clients as required or needed.**JOB DUTIES:**30% - COMMUNICATIONS & CORRESPONDENCE Communication with other units within the Office of Integrated Child Support Services and other components within the Department of Social Services; adds support order data to IVD system, as well as financial information to ensure distribution of collections.25% - MAINTAINS & EVALUATES Maintains case records, case narrative recordings written and electronically (into agency designated system) for documentation and auditing purposes as required by agency policy in a timely and accurate manner. Maintains control of assigned caseload; responsible for identifying and making recommendations on problems with the child support system and participating in the solutions. Examples of possible areas would be service of process and scheduling of cases.25% - SERVICES & SUPPORT Refers appropriate non-custodial parents to the SNAP Employment and Training program. Interprets child support services programs to clients, general public, and to the community as needed. Provides services in accordance to agency policy and procedure.20% - PREPARES CASES & INTERVIEWS Conducts interviews with custodial parents for paternity cases, interstate support cases, and other cases as necessary. Ensures personal identifying information (PII) is properly used, accessed, gathered, shared and disposed; protects the agency networks and applications by safeguarding systems, equipment and data. Other duties as assigned by supervision.**JOB CODE:**GA40**EMPLOYEE TYPE:**Time-Limited (TLP) Staff**Minimum Requirements:**A high school diploma and relevant program experience. A bachelor's degree may be submitted for the required program experience.**This position is located in Columbia, SC****Expected Salary Range for this position is $40,000- $42,000****RESPONSIBILITIES:**JOB KNOWLEDGEFundamental working knowledge of concepts, practices and procedures and ability to apply in varied situations.SUPERVISORY RESPONSIBILITIESNot responsible for supervising employees.BUDGETARY RESPONSIBILITIESNo fiscal responsibility for the department's budget.**PHYSICAL REQUIREMENTS:****WORKING CONDITIONS:****WORK SCHEDULE:**Standard Hours:37.5**COMPENSATION INFORMATION:**Expected Salary Range$40,000 - $42,000Salary is dependent upon several factors including, but not limited to, a candidate's previous experience, knowledge, skills and performance in accordance with Clemson's compensation guidelines.**ESSENTIAL PERSONNEL LEVEL:**Normal Operations - Required to follow emergency facility closure and modified operations directives, and not normally expected to work on-site during emergency situations.**JOB LOCATION:**Pickens, SC**APPLICATION DEADLINE:**Open until filled.