Case Manager (CM II)

Oklahoma Treatment Services; Oklahoma; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance (basic & voluntary)

401(k) with employer match

Paid time off + sick leave

Paid holidays

Job summary

Oklahoma Treatment Services in Oklahoma City is seeking a dedicated Case Manager to provide direct and indirect casework for patients and their families within addiction treatment programs.

You will support treatment planning, resource coordination, and advocacy while ensuring confidentiality and compliance with documentation standards. The role offers growth opportunities and a mission-driven environment that prioritizes patient well-being.

Qualifications

• Certified Behavioral Health Case Manager I required.
• Experience working with mental illness/substance abuse populations preferred.
• Proficient in case management documentation and release of information.

Responsibilities

• Provides behavioral health case management services by linking, resourcing, advocating, and providing.
• Identifies community resources and recovery programs to meet patients' needs.
• Links patients to updated information and assists with employment applications and unemployment benefits.
• Advocates for patients regarding unemployment, benefits, and services.
• Discharges patients within 14 days of discharge with proper documentation.
• Participates in treatment planning, daily reports, and professional development.

Skills

Behavioral health knowledge

Interpersonal communication

Documentation & reporting

Education

60 college credit hours

High school diploma + 36 months relevant experience

ODMHSAS training & CMI competency exams

Job description

At Oklahoma Treatment Services,LLC, our compassionate and effective support provides a foundation for those navigating the complexities of drug dependence. Our opioid treatment centers assist individuals in moving toward a revitalized life, free from the constraints of addiction. Oklahoma Treatment Services, LLC exists to protect and improve the lives of people addicted to narcotic drugs. In accomplishing this mission, we strive for never-ending improvement and commitment to our values.

We don’t just offer a job; we invest in you. Our benefits are designed to support your health, your future, and your time away from work, so you can thrive both personally and professionally.

• Comprehensive Medical, Dental, and Vision Insurance
• Basic Life and Voluntary Life Insurance to protect what matters most
• Flexible Ancillary Options such as hospital indemnity and critical illness coverage
• A 401(k) with Employer Match to help you build your financial future
• Generous Paid Time Off (PTO) plus 40 hours of Sick Leave
• 12 Paid Holidays and 2 Floating Holidays to recharge and celebrate
• Off on Sundays

Join us and build not just a career, but a future you can be proud of.

Job Summary

The Case Manager is responsible for providing direct and indirect casework services to patients and their families and rehabilitation and skill development services.

Essential Functions

• Provides behavioral health case management services by linking, resourcing, advocating, and providing.
• Assists the team in identifying community and agency resources to meet patients’ needs, such as recovery programs, local sponsors, outreach programs for continued recovery.
• Links Patients to update information, assists with completion of online applications for employment, unemployment benefits etc.
• Advocates on behalf of patients in regards to unemployment, benefits, and services etc. (need ROI)
• Resources information for patients: ie; local food distribution times and locations, clothing closets, soup kitchen times and dates etc.
• Provides information and addresses, ie; potential jobs, recovery groups, essential faith-based family friendly events (ie; Easter hunt, fireworks display, holiday events and dinners.)
• Provide necessary forms to the Medical Director, properly and accurately completed, when the patient has special requests for take-out medications, dose changes, phase changes, MSW schedule, and medication changes.
• Ensures that patient confidentiality is protected by properly completing release of information to ALL outside referrals and contacts (i.e. medical coordination, information from other facilities).
• Completes discharge of a patient from program and is to be completed within fourteen (14) days from the date of discharge. The discharge form is to be completed in full and the file to be submitted to the Program Director.
• Contributes to the ongoing assessment and treatment planning process through participation in daily reports, case reviews, and treatment teams.
• Participates in a program of professional development including both external and facility required number of internal in-service programs and events.
• Work with the medical staff in securing urine samples for monthly urinalysis. Document results in the patient’s chart and in Methasoft program.
• Active involvement in Diversion Control through execution of random bottle recalls.
• Manages and prioritizes a caseload and provides behavioral health case management services to patients and their families.
• Ensures that necessary services are provided to individuals.
• Acts as the patient’s advocate and intermediary and ensures that providers meet the needs of the patients.
• Provides information to individuals/guardians/family members/advocates for decision‑making related to service options to patients with appropriate releases.
• Solves problems and mediates with providers, agencies, and other team members.
• Other duties as assigned by Program Administrator.

Essential Qualifications

Certified Behavioral Health Case Manager I must meet the requirements in (A) or (B) below:

• Have 60 college credit hours; or
• Possess a high school diploma or equivalent from a regionally accredited institution recognized by the United State Department of Education with a total of 36 months of direct, documented experience working with persons who live with mental illness and/or substance abuse issues
• Completed ODMHSAS required training and pass CMI competency exams.
• Frequently sitting at desk or computer while typing, completing paperwork, or meeting patients.
• Occasional lifting/carrying, paperwork, files, office supplies, up to 50 lbs.
• Occasional push/pull exerting up to 5-10 lbs. force, opening doors, file drawers, pushing files in drawers
• Occasional kneeling/crouching and ability to reach lower file drawers, stretching to store or retrieving materials.

Mental

Position requires constant mental alertness, attention to detail, and high degree of accuracy required. Must be able to follow oral and written instructions and follow-through on all assignments. Must be able to work independently and be able to use sound judgment in critical clinical decisions.