Case Manager - East Office- Bilingual

Family & Children's Services; Tulsa (OK); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Premium Medical, Dental & Vision

Retirement Savings with employer match

Life Insurance & Disability

Employee Assistance Programs

Up to 34 paid days off

Job summary

Family & Children’s Services seeks caring Case Managers to work with adults diagnosed with severe mental illness and co-occurring disorders in the Tulsa area. You will help clients access income, housing, insurance, transportation, and daily living supports, delivering crisis intervention and education in either in-person or telehealth formats.

Positions emphasize building trustful relationships, coordinating services, and meeting clients where they are, with strong focus on data collection and

Qualifications

• HS or equivalent plus 36 months of behavioral health experience OR 60 college credits plus 12 months behavioral health experience.
• Bachelor’s degree in a field plus required experience for higher Case Manager levels.
• Must have a valid Oklahoma Driver License and driving record for travel.
• Experience in community mental health or related settings preferred.

Responsibilities

• Provide services to adults with severe mental illness and co-occurring disorders.
• Assist with income, housing, insurance, and transportation access.
• Support vocational or educational needs and personal daily living activities.
• Deliver crisis intervention, safety planning, and referrals as needed.
• Offer education on money management, symptom education, and relationships.
• Deliver in-person or telehealth services with clients where they are.
• Gather and report required data metrics per the CCBHC model.

Skills

Detail Oriented

Team Player

Enthusiastic

Education

Bachelors or better in Criminal Justice

Bachelors or better in Education

Bachelors or better in Psychology

Bachelors or better in Social Work

Job description

• Premium Medical, Dental & Vision Benefits with Zero Cost Options!
• Retirement Savings Program with up to 6% Employer Match
• Life Insurance, Short & Long Term Disability Benefits
• Employee Assistance Programs
• Up to 34 Paid Days Off 1st year!

About this role

• This position works with adults who have been diagnosed with a severe mental illness and/or co-occurring disorder.
• Provide a variety of services for identified needs including but not limited to:
  • Income (employment, SSI/SSDI benefits)
  • Insurance
  • Housing
  • Vocational or educational needs
  • Access to reliable transportation
  • Food and clothing resources
  • Activities of Daily Living including personal grooming and hygiene
  • Substance use education and appropriate referrals
  • Informal supports and leisure activities
  • Crisis assessment and safety planning
  • Referrals to legal services
• Educate (individual or group setting) a wide variety of skills related to topics such as: money management, symptom education and reduction, interpersonal relationships, maintaining a household, smoking cessation, etc.
• Provide crisis intervention and management as needed.
• Services range in intensity from monthly contact to weekly contact
• Provide services in-person or via telehealth platforms
• Meet clients where they are in terms of current mental health symptoms and treatment preferences
• Gather and complete all CCBHC data metrics as needed.
• To also include all duties and responsibilities outlined in primary CM core job description

Applicants will have previous background working in community mental health, inpatient psychiatric facilities, criminal justice, home health, or similar settings. Strong candidates with a passion for helping individuals with severe mental illness will also be considered.

Requirements

• Case Manager II: Must be a high school graduate or have a HS equivalent + 36 months
  experience in behavioral health field OR 60 hours college credit in any field + 12 months
  of behavioral health experience required.
• Case Manager III: Bachelor’s Degree in any field + 6 months experience in a behavioral
  health field required
• Case Manager IV: Bachelor’s degree in social science field required Case Management II
  certification or obtain by taking the first available Case Management Certification course
  provided by ODMHSAS after hire.
• Must have a strong commitment to the right and ability of each person served to live in
  normal community residences; and have access to helpful, adequate, competent, and
  continuous supports and services.
• Skills and competence to establish supportive trusting relationships with persons with
  mental illnesses and/or substance abuse issues and respect for client rights and personal
  preferences in treatment are essential.
• Must possess a valid Oklahoma Driver License and satisfactory driving record and use
  personal automobile to travel to locations other than primary office.

CCBHC Model of Care

Family & Children’s Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction. You will be working in an innovative and dynamic environment using a new transformative model of care Certified Community Behavioral Health Clinic (CCBHC). This model is characterized by innovative, team-based approach and whole person care for adults and children with a range of complex mental health and substance use challenges.

Utilizing multi-disciplinary teams, staff work collaboratively to provide a coordinated effort to enhance client recovery. Robust CCBHC services often result in better client outcomes and quality of care due to:

• Increased access to care and crisis services
• Expanded traditional community mental health and substance use services.
• Added Care Coordination and physical health screening for mental health clients
• Greater access to Social Services for clients’ economic and social needs
• Increased specialized services for veterans, those most in need, and those impacted by the opioid crisis.

Drug Free Workplace Policy

This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Possession of a medical marijuana license will not exclude any applicant; however all employees are subject to the Family & Children’s Services Drug Free Workplace Policy.

Qualifications

Behaviors

Preferred

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Team Player : Works well as a member of a group

Enthusiastic : Shows intense and eager enjoyment and interest

Motivations

Preferred

Self-Starter : Inspired to perform without outside help

Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

Education

Required

Bachelors or better in Criminal Justice.

Bachelors or better in Education.

Bachelors or better in Psychology.

Bachelors or better in Social Work.

Experience

Preferred

1-2 years: Applicants will have previous background working in community mental health, inpatient psychiatric facilities, criminal justice, home health, or similar settings. Strong candidates with a passion for helping individuals with severe mental illness will also be considered.

Licenses & Certifications

Required

Drivers License

Preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.