Case Manager

Socket.dev; Nashville (TN); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life

Employee Assistance Program

401k Match

Paid-Time Off

Sick Time

Holiday Pay

Job summary

Socket.dev in Nashville is seeking a Case Manager to plan, implement, and coordinate an array of client services during residency and after discharge. The role includes psychoeducational and motivational groups, and administrative duties to support the program.

The position requires a Bachelor's Degree and experience with case management, substance abuse, mental health, housing and community supports. Strong interpersonal skills and detail orientation are essential in a fast-paced, in-person

Qualifications

• Bachelor's Degree from an accredited institution or equivalent combination of education and experience required.
• Knowledge of case management with experience in substance abuse, mental health, housing, and community support services preferred.
• Experience building rapport with substance-abusing populations and coordinating referrals and supports.
• Experience managing patient services and keeping records compliant with regulations.

Responsibilities

• Perform patient screening, intake, orientation, and assessment.
• Develop or refine an individualized service plan; make referrals and arrange transportation; follow up for 30 days post-discharge.
• Provide individual case management sessions and document in the client record.
• Assist patients in developing motivation for recovery and engagement in recovery activities.
• Link patients to resources for continuing care, housing, and recovery supports.
• Conduct psychoeducational and motivation enhancement groups.
• Attend staff meetings and trainings to ensure continuity of care.
• Maintain relationships with agencies and families to coordinate services and provide information on resources.

Skills

Detail-oriented

Strong interpersonal skills

Analytical skills

Under pressure

Education

Bachelor's degree

Job description

Description

The Case Manager plans, implements, and coordinates an array of comprehensive, individualized client services during their residency and in preparation for continuing care and safe, sober housing after discharge. The Case Manager also delivers psychoeducational and motivational enhancement instruction in group and individual settings and performs administrative duties in support of the program.

Essential Duties:

• Perform patient screening, intake, orientation, and assessment.
• Develop or refine an individualized service plan based on assessment and other collateral data; make referrals for services as identified in plans; provide or arrange for patient transportation; and follow up on referrals during residency and for at least 30 days after discharge.
• Provide individual case management sessions on a basis in conjunction with the level of care requirements and document the review in the client's record.
• Assist patients in developing motivation for recovery and engaging in recovery activities.
• Assist patients in identifying and linking to appropriate resources for immediate needs and for the next levels of continuing care, safe and sober housing, and other recovery supports,
• Conduct psychoeducational and motivation enhancement groups.
• Attends staff meetings, case conferences, and required training to coordinate with the program team and ensure the quality of care and continuity in accordance with clinical policy.
• Maintain a working relationship with agencies, community resources, and families to coordinate services for patient care; provide information on substance abuse treatment resources and services; make necessary referrals; facilitate follow-up to ensure appropriate services have been delivered.
• Other duties as assigned.

Requirements

Education

• Bachelor's Degree curriculum from an accredited institution, or an equivalent combination of education and experience, is required.

Experience

• Knowledge of and experience with case management is required.
• Experience with substance abuse, mental health, health, housing, and community support services is required.
• Experience with developing rapport with substance-abusing populations and referral and support systems is strongly preferred.
• Experience managing patient services and computerized and manual records is strongly preferred.
• Experience complying with internal, local, state, and federal requirements and regulations is strongly preferred.

Key Competencies

• Must be detail oriented.
• Able to work under pressure and meet deadlines as well as be flexible and dependable.
• Strong interpersonal and analytical skills.
• Exceptional customer/client service with the ability to resolve service issues.
• In-depth knowledge of Joint Commission and DHS standards
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to handle multiple priorities with a sense of urgency.

Work Environment:

This position is an in-person/office work environment. There will be daily face-to-face interaction with staff and clients. The workday will vary, but it will often include sitting at a desk, working on a computer, meeting with clients, and completing paperwork. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits Include:

• Medical, Dental, Vision, Life
• Employee Assistance Program
• 401k Match
• Paid-Time Off
• Sick Time
• Holiday Pay