Case Manager: Care Coordination & Client Advocacy

Seven Counties Services; Louisville (KY); On-site; USD 42,000 - 52,000; Full time

Job summary

Seven Counties Services is seeking a dedicated case manager to assess clients, develop service plans, and coordinate access to needed services. The role involves advocacy, crisis assistance, and maintaining strict case records per regulatory standards.

Strong communication with supervisors and interagency partners is essential. The ideal candidate will have a Bachelor's degree in a related field and completion of required case management coursework within six months, plus at least one year of

Qualifications

• Bachelor's degree in a related field (as approved by Medicaid or funding source).
• Completion of state-required case management/service coordination course within six months.
• At least one year of full-time experience post Bachelor's working with adults or ACT population in a human service setting.

Responsibilities

• Conducts and documents comprehensive assessment of client and/or client’s needs.
• Participates in development of client’s service plan, consistent with assessment.
• Arranges for delivery of needed services and referrals.
• Assists client in accessing needed services through referrals or linkages.
• Monitors client’s progress through referrals, tracking appointments, follow-ups, and reassessments.
• Performs advocacy activities on behalf of client to expedite entitlement payments.
• Maintains case records per standards and regulations.
• Provides case consultation with service providers/collaterals.
• Communicates with supervisor about case management resources and collaboration.
• Provides psychosocial education to client/family.
• Performs crisis assistance and coordinates emergency services.
• May serve as Primary Case Coordinator (PCC) depending on skill.
• Must have reliable transportation and valid driver's license.

Skills

Case management

Crisis intervention

Advocacy

Psychosocial education

Documentation

Client assessment

Interagency referrals

Communication

Team collaboration

Education

Bachelor's degree in Social Work, Psychology, Sociology, Human Services, or related field

State-required case management course within six months of employment

Job description

Seven Counties Services is seeking a dedicated case manager to assess clients, develop service plans, and coordinate access to needed services. The role involves advocacy, crisis assistance, and maintaining strict case records per regulatory standards.

Strong communication with supervisors and interagency partners is essential. The ideal candidate will have a Bachelor's degree in a related field and completion of required case management coursework within six months, plus at least one year of