Impact-Driven Case Manager & Client Advocate

Seven Counties Services; Louisville (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

Seven Counties Services in Louisville, KY seeks a Full-Time Case Manager to conduct comprehensive client assessments, develop service plans, and coordinate delivery of needed services. The role requires strong advocacy, documentation, and communication skills, with potential PCC duties based on experience.

Responsibilities include monitoring progress, facilitating referrals, providing psychosocial education, and maintaining compliant case records.

Qualifications

• Bachelor's degree in relevant field required.
• Minimum of zero year's experience with Bachelor's degree.
• Working knowledge of mental and physical characteristics of the assigned population.
• Good interpersonal skills and written and oral communication skills.

Responsibilities

• Conducts and documents comprehensive assessment of client and/or client's needs.
• Develops client's service plan, consistent with assessment.
• Arranges for delivery of needed services, as identified in assessment.
• Assists client in accessing needed services through referrals or linkages.
• Monitors client's progress by making referrals, tracking client's appointments, performing followup on services rendered, and performing periodic reassessments of client's changing needs.
• Performs advocacy activities on behalf of client (e. g., writing letters to expedite entitlement payments, encouraging client or family members to advocate on own behalf).
• Prepares and maintains case records documenting contacts, services needed, reports, client's progress, etc., in accordance with SCS and regulatory standards.
• Provides case consultation (i. e., consulting with service providers/collaterals in determining client's status and progress).
• Communicates with supervisor about issues related to case management, resourcing, service collaboration, and development of new resources.
• Provides psychosocial education to clients and/or family members to increase their understanding of client's illness, physical condition, or social situation.
• Performs crisis assistance (i. e., intervention on behalf of client, making arrangements for emergency referrals, coordinates other needed emergency services).
• May serve as Primary Case Coordinator (PCC), with volume and complexity of PCC assignments depending on incumbent's skill and autonomy).

Skills

Case management

Assessment

Advocacy

Documentation

Communication

Education

Bachelor's degree in Social Work or related field

Job description

Seven Counties Services in Louisville, KY seeks a Full-Time Case Manager to conduct comprehensive client assessments, develop service plans, and coordinate delivery of needed services. The role requires strong advocacy, documentation, and communication skills, with potential PCC duties based on experience.

Responsibilities include monitoring progress, facilitating referrals, providing psychosocial education, and maintaining compliant case records.