Compassionate Case Manager & Service Coordinator

Seven Counties Services; Louisville (KY); On-site; USD 52,000 - 76,000; Full time

Job summary

Seven Counties Services in Louisville, KY is seeking a Full‑time Case Manager to conduct comprehensive assessments, develop service plans, and arrange needed services based on those assessments.

You will monitor progress, assist with referrals, document case records, and provide psychosocial education. The role may involve crisis assistance and PCC responsibilities depending on skill and autonomy. Vaccinations are required for all employees.

Qualifications

• Minimum of zero year’s experience in case management/service coordination with a Bachelor’s degree.
• Knowledge of mental and physical characteristics of the assigned population.
• Knowledge of SCS programs and services, policy, and procedure.
• Good interpersonal skills and written and oral communication skills.

Responsibilities

• Conducts and documents comprehensive assessment of client and/or client’s needs.
• Participates in development of client’s service plan, consistent with assessment.
• Arranges for delivery of needed services, as identified in assessment.
• Assists client in accessing needed services through referrals or linkages.
• Monitors client’s progress by making referrals, tracking appointments, follow-up on services rendered, and reassessments.
• Advocacy activities on behalf of client (e.g., writing letters to expedite entitlement payments).
• Prepares and maintains case records per SCS and regulatory standards.
• Provides case consultation with service providers/collaterals.
• Communicates with supervisor about case management, resourcing, and development of resources.
• Provides psychosocial education to clients and/or family members.
• Performs crisis assistance and emergency referrals.
• May serve as Primary Case Coordinator (PCC) depending on skill and autonomy.

Education

Bachelor’s degree in Social Work, Psychology, Sociology, Human Services, or related field as approved by Medicaid, or as required by applicable funding source

Job description

Seven Counties Services in Louisville, KY is seeking a Full‑time Case Manager to conduct comprehensive assessments, develop service plans, and arrange needed services based on those assessments.

You will monitor progress, assist with referrals, document case records, and provide psychosocial education. The role may involve crisis assistance and PCC responsibilities depending on skill and autonomy. Vaccinations are required for all employees.