Case Manager & Benefits Specialist — Housing Stability

Voa Gny; New York (NY); On-site; USD 52,000 - 70,000; Full time

Job summary

VOA GNY is seeking a Case Manager/Benefits Specialist in New York, NY to support formerly homeless clients in Permanent Supportive Housing across four SRO sites in The Bronx and Brooklyn. You will coordinate with case management, recreational and operations staff at your assigned site.

Responsibilities include benefits assessments, documenting disability for SSI/SSD, budgeting coaching, and delivering workshops on benefits and money management.

Qualifications

• Must have degree/credits in Human Services or equivalent experience and strong communication skills.
• Ability to communicate clearly in verbal and written form; proficient with basic computer tasks.
• Experience helping low-income clients access and maintain benefits (Public Assistance, Disability, Veterans benefits) is preferred.

Responsibilities

• Conduct benefits assessments and provide education, assistance, referrals and advocacy to help clients obtain benefits and accompany to appointments as needed.
• Work with clients and medical/behavioral health providers to document disability to support SSI/SSD applications and appeals.
• Provide money management and budgeting coaching; connect clients to guardianship or representative payee services as needed.
• Develop and deliver workshops on benefits, budgets and money management.
• Utilize best practice approaches to maximize client outcomes.
• Maintain service documentation including client progress notes and incidents as necessary.
• Participate in internal and external case conferencing activities.

Skills

Verbal & written communication

Basic computer skills

Education

Associate's degree or 60 college credits in Human Services, or High School Diploma with 2 years related experience

Job description

VOA GNY is seeking a Case Manager/Benefits Specialist in New York, NY to support formerly homeless clients in Permanent Supportive Housing across four SRO sites in The Bronx and Brooklyn. You will coordinate with case management, recreational and operations staff at your assigned site.

Responsibilities include benefits assessments, documenting disability for SSI/SSD, budgeting coaching, and delivering workshops on benefits and money management.