Case Manager/Benefits Specialist

Voa Gny; New York (NY); On-site; USD 52,000 - 70,000; Full time

Job summary

VOA GNY is seeking a Case Manager/Benefits Specialist in New York, NY to support formerly homeless clients in Permanent Supportive Housing across four SRO sites in The Bronx and Brooklyn. You will coordinate with case management, recreational and operations staff at your assigned site.

Responsibilities include benefits assessments, documenting disability for SSI/SSD, budgeting coaching, and delivering workshops on benefits and money management.

Qualifications

• Must have degree/credits in Human Services or equivalent experience and strong communication skills.
• Ability to communicate clearly in verbal and written form; proficient with basic computer tasks.
• Experience helping low-income clients access and maintain benefits (Public Assistance, Disability, Veterans benefits) is preferred.

Responsibilities

• Conduct benefits assessments and provide education, assistance, referrals and advocacy to help clients obtain benefits and accompany to appointments as needed.
• Work with clients and medical/behavioral health providers to document disability to support SSI/SSD applications and appeals.
• Provide money management and budgeting coaching; connect clients to guardianship or representative payee services as needed.
• Develop and deliver workshops on benefits, budgets and money management.
• Utilize best practice approaches to maximize client outcomes.
• Maintain service documentation including client progress notes and incidents as necessary.
• Participate in internal and external case conferencing activities.

Skills

Verbal & written communication

Basic computer skills

Education

Associate's degree or 60 college credits in Human Services, or High School Diploma with 2 years related experience

Job description

Position: Case Manager/Benefits Specialist

The Case Manager/Benefits Specialist offers support to eligible formerly homeless clients living in Permanent Supportive Housing to promote well-being and stability. The Benefits Specialist is part of a specialized team working across four SRO sites in The Bronx and Brooklyn. The Benefits Specialist will be assigned a caseload of clients at one of those sites and will coordinate closely with case management, recreational and operations staff at the building to which they are assigned.

Location: New York, NY 10020

Minimum Qualifications:

• Associate's degree or 60 college credits courses in Human Services field or High School Diploma or GED with 2 years of related experience helping low-income clients access and maintain benefits including Public Assistance, Disability and Veterans benefits.
• The position also requires a demonstrated ability in verbal and written communication, including basic computer skills.

Case Manager/Benefits Specialist Principal Responsibilities:

• Conduct benefits assessments and provide individualized education, assistance, referrals and advocacy to help clients obtain and retain any and all benefits to which they are entitled, including accompanying clients to appointments as needed.
• Work with clients and their medical and behavioral health providers to document disability to support SSI/SSD applications and appeals.
• Provide individualized money management and budgeting coaching and as needed connect clients to services to adult guardianship or representative payee services.
• Develop and deliver workshops on topics related to benefits, budgets and money management.
• Utilize best practice approaches and evidence-based interventions to maximize client outcomes.
• Maintain service documentation to include client progress notes, observations and interactions about clients and incident reporting when necessary.
• Participate in internal and external case conferencing activities.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!