Case Manager Assistant

YMCA OF READING & BERKS CO; Reading (Berks County); On-site; USD 19,000 - 22,000; Full time

Job summary

YMCA of Reading & Berks County in Reading, PA is seeking a dependable Case Manager Assistant to support residents and daily operations in housing programs. You will monitor housing areas, assist with orientation, and help residents pursue goals related to recovery, employment, and housing while maintaining a safe, respectful environment.

You will coordinate chores, conduct room inspections, document activities, provide transportation, and participate in meetings.

Qualifications

• Current driver’s license required.
• CPR and First Aid certifications current.
• Clear spoken and written English communication.
• Ability to maintain accurate daily logs and records.

Responsibilities

• Monitor housing areas and program activities during shifts.
• Assist with resident orientation and explain house rules.
• Support residents’ progress toward goals and report updates to Case Manager.
• Coordinate chores, inspect rooms, and report violations promptly.
• Maintain daily logs of activities, conditions, incidents.
• Provide transportation and supervise group/therapeutic activities.
• Conduct drug and alcohol screenings as required.
• Respond to crises following established procedures.
• Participate in house and staff meetings with housing leadership.

Skills

Driver's license

CPR/First Aid

English proficiency

Record-keeping

Tools

CPR Certification

First Aid Certification

Job description

YMCA of Reading & Berks CountyPay: $14–$16 per hourClassification: Hourly, non-exemptReports to: Case Management SupervisorMake a Difference in Your CommunityHelp individuals build stability, maintain recovery, and work toward independent living. The YMCA of Reading & Berks County is seeking a dependable, compassionate Case Manager Assistant to support residents and daily operations within our housing programs.Working alongside the Case Manager, you will help residents pursue goals related to recovery support, employment, financial stability, and permanent housing while maintaining a safe, respectful, and supportive environment.ResponsibilitiesMonitor assigned housing areas and program activities during scheduled shifts.Assist with resident orientation, including explaining house rules, expectations, and procedures.Support residents’ progress toward their goals and communicate updates to the Case Manager.Coordinate and monitor chore assignments, conduct room inspections and bed checks, and report rule violations promptly.Maintain accurate daily logs documenting resident activities, house conditions, incidents, and concerns.Provide transportation and supervise residents during approved group and therapeutic activities.Conduct and observe resident drug and alcohol screenings according to program procedures, including screenings following unsupervised visits or events away from the facility.Respond to crisis situations according to established procedures and notify the Case Manager promptly.Participate in house meetings, staff meetings, and regular discussions with housing leadership.Follow YMCA policies, program procedures, and risk management and safety requirements.Model the YMCA’s core values of caring, honesty, respect, and responsibility.Current, valid driver’s license.Current CPR and First Aid certification.Ability to communicate clearly and professionally in spoken and written English.Strong judgment, sound decision-making, flexibility, and a professional approach to challenging situations.Ability to maintain accurate records and follow established procedures.Ability to treat residents and coworkers with dignity, respect, empathy, and appropriate professional boundaries.Dependability, punctuality, and the ability to remain on-site throughout scheduled work hours.Willingness to comply with applicable YMCA employee screening policies.