Case Manager – Addiction Recovery & Care Coordination

Crossroads Inc; Glendale (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) with matching

Company paid premiums for Medical, D/D

Supplemental Life Insurance and short‑

Paid time off

Tuition Reimbursement

Job summary

Crossroads is an Arizona Department of Health Services licensed substance use disorder treatment provider seeking a Case Manager to support the Clinical Coordinator in client services, treatment planning, and discharge planning.

The role involves maintaining a client caseload, documenting progress, crisis management, coordination of care, and collaboration with staff to ensure regulatory compliance and quality care.

Qualifications

• Must meet Arizona Department of Health Services personnel member requirements of at least 21 years old or licensed/certified under A.R.S. Title 32.
• Current CPR/First Aid/Narcan training.
• Current and annual negative TB Test.
• Current and valid Fingerprint Clearance Card.
• Clean Motor Vehicle Record (MVR) check performed annually and upon hire, preferred.
• Successfully pass a background check and an Arizona Department of Health Services Adult Protective Services check.

Responsibilities

• Develops and provides individual treatment plans; monitors, evaluates and documents client's progress.
• Maintains a client caseload, set by manager, completes all required documentation in a timely manner, including progress notes, evaluations, treatment plans, coordination of care, and discharge planning, all in accordance with regulatory requirements and Crossroads policies and procedures.
• Provides individual and group intervention to include crisis management as required.
• Facilitates coordination of care to include case review, weekly progress updates in treatment and coordination of aftercare services.
• Participates in clinical staff meetings, trainings and other activities as required.
• Discusses issues regarding program requirements and/or conflicts with clients.
• Assist clients in completing applications for government assistance, probation/court obligations, and referrals to independent agencies.
• Adhere to internal policies and procedures and behavioral health licensure, local, state, and federal rules and regulations.
• Performs other duties, as required.

Skills

Crisis management

Documentation

Client coordination

Education

High School diploma or GED

Tools

EMR

Job description

Crossroads is an Arizona Department of Health Services licensed substance use disorder treatment provider seeking a Case Manager to support the Clinical Coordinator in client services, treatment planning, and discharge planning.

The role involves maintaining a client caseload, documenting progress, crisis management, coordination of care, and collaboration with staff to ensure regulatory compliance and quality care.