Case Manager

Freedom House; Summerfield (NC); On-site; USD 38,000 - 46,000; Full time

Job summary

Freedom House is seeking a Case Manager to oversee resident services and support mothers in recovery and their children through a Christ-centered program.

The CM will screen applicants, coordinate services, manage medication handling, and maintain confidential records while collaborating with community agencies to ensure comprehensive care. Evening availability is required, with a focus on helping families rebuild lives within the community.

Qualifications

• Bachelor’s Degree or Addictions Certification preferred.
• Experience working with at-risk families.
• Excellent oral and written communication skills.
• Knowledge of addiction and treatment methods used.
• Ability to assess and prioritize the needs of residents.
• Self-motivated, dependable.
• Ability to use standard office equipment including fax, computer, and copier.
• Valid North Carolina driver’s license and good driving record.

Responsibilities

• Review applications, schedule and conduct screenings, and manage intake for new residents.
• Coordinate resident services including transportation to appointments, court appearances, and activities.
• Pick up, distribute, and document resident medications per protocols.
• Provide ongoing support to residents in adherence to recovery plans.
• Maintain accurate resident records with confidentiality and reporting compliance.
• Must have evening availability.

Skills

Communication skills

Critical thinking

Organizational skills

Driving

Education

Bachelor’s degree

Addictions certification

Tools

Computer

Fax

Copier

Job description

Freedom House s a nonprofit organization dedicated to supporting mothers and their children through a Christ-centered, long-term recovery program. By creating a nurturing environment for healing and growth, we empower families to rebuild their lives.

Position Overview

The Case Manager (CM) is a vital role in managing resident services and programs for seamless operation. This position provides comprehensive case management for mothers in recovery and their children. This support allows them to improve their quality of life and maximize their ability to function within the community. The CM collaborates with community service agencies to ensure residents receive necessary case management services.

The ideal candidate is someone with deep interest and commitment to helping those affected by substance use disorder, both directly and indirectly. The candidate must possess critical thinking skills and the ability to respond quickly and adapt to unexpected circumstances.

Key Responsibilities

• Review applications, schedule and conduct comprehensive screenings, and manage the intake process for new residents, ensuring accurate documentation and a smooth transition into the recovery program.
• Coordinate and schedule essential resident services, including transportation to appointments, court appearances, and program activities.
• Pick up, distribute, and document resident medications, adhering to established protocols and ensuring compliance with healthcare provider instructions.
• Provide ongoing support to residents in adhering to their individualized recovery plans.
• Maintain accurate and up-to-date resident records, including progress notes, incident reports, and medication logs, while adhering to confidentiality guidelines and reporting requirements
• Must have evening availability

Qualifications & Experience

• Bachelor’s Degree or Addictions Certification preferred
• Experience working with at-risk families
• Excellent oral and written communication skills
• Knowledge of addiction and treatment methods used
• Ability to assess and prioritize the needs of residents
• Self-motivated, dependable
• Ability to use standard office equipment including fax, computer, and copier
• Valid North Carolina driver’s license and good driving record