CASE MANAGER

ADP, Inc.; Raleigh (NC); On-site; USD 42,000 - 60,000; Full time

Job summary

ADP, Inc. in Raleigh, NC is seeking a Case Manager to assess participant needs, coordinate individualized service plans, and advocate for clients within behavioral health, addiction recovery, or IDD settings.

You will collaborate with a multidisciplinary team to develop recovery plans, deliver mobile, community-based support, and connect individuals with essential services while ensuring proper documentation and compliance.

Qualifications

• Bachelor’s degree in Human Services or related field required.
• Minimum of 2 years providing direct support in Behavioral Health, Addiction Recovery, or IDD services; 1 year of Case Management preferred.
• Valid driver’s license and intermediate computer skills required.

Responsibilities

• Team-Based Service Planning: Collaborate with a multidisciplinary team to develop and execute individualized recovery plans.
• Direct Client Care & Community Outreach: Deliver mobile, community-based support to help participants access resources and achieve recovery goals.
• Resource Development & Advocacy: Build relationships with community agencies and advocate for participants.
• Documentation & Compliance: Complete assessments, progress notes, and records in line with standards.
• Coverage: Provide coverage to maintain 24-hour access to Intensive Case Management services.

Skills

Direct client support

Valid driver’s license

Intermediate computer skills

Education

Bachelor’s degree in Human Services or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

CASE MANAGER

Regular Full Time Professional Raleigh, NC, US

3 days ago Requisition ID: 9998

Case Manager

RHD - NC CTRP WAKE

Reports To: Program Director

Position Type: Full-Time

Position Summary

The Case Manager assesses participant needs, identifies essential resources, and coordinates individualized service treatment plans. Working within a holistic, values-based framework, this role serves as an advocate for participants, builds community support networks, and connects individuals with critical services in behavioral health, addiction recovery, or IDD settings.

Key Responsibilities

Team-Based Service Planning: Collaborate with a multidisciplinary team (clinical, medical, and external partners) to develop, review, and execute individualized recovery plans.

Direct Client Care & Community Outreach: Deliver mobile, community-based support to help participants access resources, increase community integration, and achieve personal recovery goals.

Resource Development & Advocacy: Establish relationships with community agencies, identify service gaps, and advocate on behalf of participants.

Documentation & Compliance: Complete all required assessments, progress notes, and administrative records accurately and in compliance with agency, funder, and licensing standards.

Coverage: Provide coverage and support as needed to maintain required 24-hour access to Intensive Case Management services.

Qualifications

Education: Bachelor’s degree in Human Services or a related field.

Experience: Minimum of 2 years providing direct support in Behavioral Health, Addiction Recovery, or IDD services; 1 year of Case Management experience preferred.

Technical & Licensing Requirements: Valid driver’s license and intermediate computer skills.

Working Conditions & Physical Requirements

Field Work: Primarily community-based within the program's service delivery area; requires driving participants to appointments.

Physical Effort: Medium work - frequently exerting up to 20 lbs of force and occasionally up to 50 lbs to lift, carry, push, pull, or move objects.

Mobility & Communication: Frequent sitting, standing, walking, bending, reaching, and active verbal/written communication.