Case Manager

Kingdom Builders Transitional Housi; Oakland (CA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Vision insurance

401(k)

Job summary

Kingdom Builders Transitional Housing Program seeks a dedicated Case Manager to assess client needs, develop and monitor case plans, and coordinate services with a team. You will conduct intake interviews, establish treatment programs, and ensure accurate client records while advocating for additional resources and support.

The role requires strong communication, integrity, and 3+ years in customer service or human services, with a valid in-state license and background check.

Qualifications

• Experience documenting and tracking client information accurately.
• Ability to analyze data and make informed decisions for case plans.
• Strong research and communication skills for report writing.
• Demonstrated integrity and commitment to quality care.

Responsibilities

• Assess client needs and develop, monitor, and evaluate case plans.
• Facilitate interdisciplinary approaches to ensure comprehensive care.
• Conduct intake interviews and review records of new clients.
• Establish treatment programs and coordinate services and resources.
• Monitor attendance and evaluate treatments and responses.

Skills

Documentation

Analytics

Research

Communication

Interpersonal

Integrity

Mental health

Customer service

Driver's license

Background check

SUD counselor

Education

HS diploma or GED

Job description

KINGDOM BUILDERS TRANSITIONAL HOUSING PROGRAM

POSITION TITLE: Case Manager

REPORTS TO: CEO/Executive Director

LOCATION: Kingdom Builders Transitional Housing Program (KBTHP)

EMPLOYMENT TYPE: Full Time

Pay: $25.00 - $30.00 per hour

Position Summary:

Kingdom Builders Transitional Housing Program is seeking experienced candidates for the position of Case Manager. We are seeking dedicated individuals with strong customer service skills and a commitment to providing excellent care for our clients. Please review the revised list of responsibilities and qualifications below:

Primary Responsibilities

• Assess client needs and develop, monitor, and evaluate case plans and progress.
• Facilitate interdisciplinary approaches to ensure comprehensive care for clients.
• Conduct intake interviews and review records and applications of new clients.
• Determine the need for therapeutic medical, psycho-social, and psychiatric evaluations.
• Establish treatment programs, including setting schedules and coordinating services and resources.
• Monitor clients' attendance and evaluate treatments and responses.
• Advocate for needed services and entitlements and obtain additional resources.
• Intervene in crises and provide personal support to clients.
• Maintain accurate and up-to-date client records.
• Conduct weekly interdisciplinary meetings and evaluations to communicate clients' progress.
• Provide educational resources to staff to improve their competence.
• Study and evaluate processes to improve treatment results and implement necessary changes.
• Monitor expenses and implement cost-saving actions to meet budget requirements.
• Prepare reports on case plans and results data and trends.
• Participate in educational opportunities and maintain professional networks.
• Accept ownership of new and different requests to enhance department and organization reputation.
• Connect with children effectively.

Required Qualifications:

• Strong documentation skills.
• Ability to analyze information and make informed decisions.
• Research skills to gather relevant data.
• Excellent verbal and written communication skills.
• Strong interpersonal skills to resolve conflicts and manage people effectively.
• Demonstrated integrity and commitment to providing quality care.
• Experience or knowledge in supporting individuals with mental illnesses, challenging behaviors, or formerly incarcerated individuals preferred.
• High School Diploma or GED required.
• 3+ years of customer service experience, preferably in human services.
• Must have a valid in-state driver’s license, current registration, and insurance with a clean driving record within the last three years.
• Must be over 21 years old.
• Must pass extensive background check
• Must be a certified substance use counselor

Preferred Qualifications:

• Case management: 3 years (Required)

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• 401(k)

NOTE: This job description is not intended to encompass all the functions and qualifications of this position but to provide a general framework. Employees will be required to follow any other job-related instructions and perform any other job-related duties requested by a person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements to the work of the Kingdom Builders Transitional Housing Program and are subject to possible modifications to accommodate individuals with disabilities reasonably.