Case Manager-79532512

ICL; New York (NY); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health benefits

403(b) retirement plan

Paid time off

Wellness programs

Learning & development

Commuter benefits

Discount programs

Flexible spending plans

Pet insurance

Job summary

ICL is seeking a Case Manager to support residents in achieving independence and stable housing. You will develop individualized service plans, coordinate care, and document progress to ensure housing, healthcare, and support services meet residents’ needs.

The role emphasizes advocacy, collaboration with staff and external providers, and maintaining detailed records to track outcomes. Onsite work is required in New York.

Qualifications

• Bachelor’s degree in health or human services field.
• Three years of case management or related human services experience required.
• CPR and First Aid certifications (must obtain and maintain).

Responsibilities

• Orient new residents by explaining available services.
• Document and document assessment information.
• Collaborate with residents to develop and maintain service plans.
• Provide supportive counseling and skill-building.
• Refer residents to community resources and accompany them to services.
• Assist with budgeting and independent living skills.
• Advocate on behalf of residents.
• Maintain accurate case records.
• Attend meetings and trainings.
• Report incidents and comply with policies.
• Ensure CPR and First Aid certifications are up to date.

Skills

Case management

Education

Bachelor’s degree

Tools

CPR First Aid

Job description

Minimum Qualifications

Education:

• Bachelor’s degree in a health or human services field (social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing).

Experience:

• Three years of case management experience or relevant human services experience required.

Certifications/Licenses:

• CPR and First Aid certifications (must obtain and maintain).

Work Eligibility: Must be authorized to work in the U.S.

Work Location Requirement: Onsite

Compensation

Compensation: $22.9522

What We Offer

• Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans
• 403(b) Retirement Savings Plan with employer match
• Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays
• Employee Wellness Programs: Employee Assistance Program and mental health resources
• Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks
• Additional Perks: Commuter Benefits, recognition programs, discount programs, flexible spending plans, voluntary benefits including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits.

About the Role

The Case Manager supports residents in achieving independence and stable housing by providing case management, service planning, and coordination of care. This role involves developing and implementing individualized service plans, maintaining documentation (ILPs, psychosocials, and progress notes), and collaborating with internal staff and external providers to ensure residents receive appropriate housing, healthcare, and support services. The Case Manager also advocates for residents and works closely with them to establish and achieve their goals.

Primary Responsibilities

• Participate in orientation of new residents by explaining available services.
• Obtain and document assessment information.
• Collaborate with residents to develop and maintain service plans.
• Provide supportive counseling and skill-building.
• Refer and accompany residents to community resources.
• Assist with budgeting and independent living skills.
• Advocate on behalf of residents.
• Maintain accurate case records.
• Attend meetings and trainings.
• Report incidents and comply with policies.
• Obtain and maintain CPR and First Aid certifications.
• Perform other job-related duties as assigned.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.