Case Manager

Helping Hands Of Springfield Inc; Springfield (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Paid time off

Job summary

A local social services organization in Springfield is seeking a Case Manager to provide case management services and life skill development for formerly homeless individuals. Responsibilities include conducting assessments, developing action plans, and connecting clients with community services. Candidates should hold a Bachelor's degree in social service and have experience in the substance abuse and mental health fields. The role requires strong advocacy skills and the ability to assist clients toward financial stability and independence.

Qualifications

• Experience working in the mental health field is preferred.
• Ability to lift and move 40 lbs is required.
• Access to personal transportation is necessary.

Responsibilities

• Conduct assessments and interviews to determine eligibility.
• Develop and update action plans and case notes.
• Provide ongoing life skills development and advocate for participants.
• Provide ongoing life skills development including problem solving and skill development to aid in the participants’ process of improving independence and quality of life.
• Provide specialized and targeted interventions when clients are at risk of eviction.
• Connect participants to medical, mental health, and other supportive counseling services.
• Advocate for participants so they can obtain services specified in their action plan.
• Provide outreach to engage participants who do not follow through with appointments and case management.
• Establish knowledge of community services and refer clients appropriately.
• Engage with community partners to provide services onsite and offsite.
• Conduct scheduled visits to ensure compliance with lease and program rules.
• Guide participants through SSI, SSDI, Medicaid, Medicare, SNAP and other benefits as needed.
• Distribute grant funded and donated goods and document receipt following grant guidelines.
• Maintain accurate client files and HMIS data; track and report outcomes as directed.
• Participate in trainings and meetings; transport clients in agency vehicle as directed.

Skills

Experience in substance abuse field

Ability to assist with life skills development

Strong advocacy skills

Education

Bachelor’s degree in social service or equivalent

Job description

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Details

Reports To: Director of Case Management

Hours: 40 hours per week. Must be willing to work the occasional night or weekend

Physical Demands: Ability to lift and move 40 lbs

Other: Access to personal transportation is necessary for this position

Qualifications

Bachelor’s degree in the area of social service or equivalent professional experience. Experience working in substance abuse and mental health field preferred.

Summary

Primary responsibility is providing and reporting case management services and life skill development for formerly homeless individuals. The case manager supports clients to increase their financial stability, improve their wellness, and reach independence. The Case Manager will work as part of a multi-disciplinary team to provide services.

Responsibilities

• Conduct assessments and interviews to determine eligibility for the program before program entry
• Complete intakes and in-depth assessment at program entry
• Develop and update action plans, case notes and other documents related to a participants file and in accordance with grant requirements. Action plans are generated based on written assessment and client buy-in
• Provide ongoing life skills development including problem solving and skill development to aid in the participants’ process of improving independence and quality of life
• Provide specialized and targeted interventions when clients are at risk of eviction
• Connect participants to medical, mental health, and other supportive counseling services
• Advocate for participants so they can obtain services specified in their action plan
• Provide outreach in order to engage participants who do not follow through with appointments and case management
• Establish a broad base of knowledge of community services and communicating appropriate referrals to clients
• Engage with community partners to provide services onsite and offsite
• Conduct scheduled visits in the client’s unit to ensure compliance with lease and program rules
• Guide participants through the process of application, qualification, re-determination for SSI, SSDI, Medicaid, Medicare, SNAP, and other benefits/services as needed
• Distribute grant funded and/or donated goods to clients as available. Document receipt and follow grant guidelines regarding distribution
• Keep and maintain accurate and up-to-date client files. This includes data in HMIS and client’s physical file
• Track and report outcomes and provide data updates on participants as directed
• Other Responsibilities: Participate in on-site and off-site trainings and meetings; Attend external and internal case staffing meetings as necessary to coordinate services; Work as part of team to ensure service delivery to all clients; Transport client’s in agency vehicle as directed by supervisor
• While performing the duties of this job, the employee is regularly required to talk or hear, sit, use hands, reach with hands and arms, stand, walk, and use stairs. Other duties as assigned.

Equal Opportunity

Helping Hands of Springfield is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard for race, ethnicity, religion, sexual orientation, veteran status, national origin, or disability.