CASE MANAGER

Abraxas Youth & Family Services; Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Abraxas Youth & Family Services in Charlotte, NC is seeking a Full-Time Case Manager who will assess participant needs, coordinate individualized service plans, and advocate within a holistic behavioral health and recovery framework.

You will deliver mobile, community-based support, build community networks, ensure documentation and compliance, and maintain 24-hour access to intensive case management services in partnership with a multidisciplinary team.

Qualifications

• Bachelor's degree in Human Services or a related field.
• Valid driver’s license and intermediate computer skills.

Responsibilities

• Team-Based Service Planning: Collaborate with a multidisciplinary team to develop, review, and execute individualized recovery plans.
• Direct Client Care & Community Outreach: Deliver mobile, community-based support to help participants access resources, increase community integration, and achieve personal recovery goals.
• Resource Development & Advocacy: Establish relationships with community agencies, identify service gaps, and advocate on behalf of participants.
• Documentation & Compliance: Complete all required assessments, progress notes, and administrative records accurately and in compliance with agency, funder, and licensing standards.
• Coverage: Provide coverage and support as needed to maintain required 24-hour access to Intensive Case Management services.

Education

Bachelor's degree in Human Services or a related field

Job description

Position Summary The Case Manager assesses participant needs, identifies essential resources, and coordinates individualized service treatment plans. Working within a holistic, values-based framework, this role serves as an advocate for participants, builds community support networks, and connects individuals with critical services in behavioral health, addiction recovery, or IDD settings.

Job Title: Case Manager
Reports To: Program Director
Position Type: Full-Time

Position Summary

The Case Manager assesses participant needs, identifies essential resources, and coordinates individualized service treatment plans. Working within a holistic, values-based framework, this role serves as an advocate for participants, builds community support networks, and connects individuals with critical services in behavioral health, addiction recovery, or IDD settings.

Key Responsibilities

• Team-Based Service Planning: Collaborate with a multidisciplinary team (clinical, medical, and external partners) to develop, review, and execute individualized recovery plans.
• Direct Client Care & Community Outreach: Deliver mobile, community-based support to help participants access resources, increase community integration, and achieve personal recovery goals.
• Resource Development & Advocacy: Establish relationships with community agencies, identify service gaps, and advocate on behalf of participants.
• Documentation & Compliance: Complete all required assessments, progress notes, and administrative records accurately and in compliance with agency, funder, and licensing standards.
• Coverage: Provide coverage and support as needed to maintain required 24-hour access to Intensive Case Management services.

Qualifications

• Education: Bachelor's degree in Human Services or a related field.
• Experience: Minimum of 2 years providing direct support in Behavioral Health, Addiction Recovery, or IDD services; 1 year of Case Management experience preferred.
• Technical & Licensing Requirements: Valid driver’s license and intermediate computer skills.

Working Conditions & Physical Requirements

• Field Work: Primarily community-based within the program’s service delivery area; requires driving participants to appointments.
• Physical Effort: Medium work—frequently exerting up to 20 lbs of force and occasionally up to 50 lbs to lift, carry, push, pull, or move objects.
• Mobility & Communication: Frequent sitting, standing, walking, bending, reaching, and active verbal/written communication.