Case Manager

People-Encouraging-People; Baltimore (MD); Presencial; USD 50 000 - 55 000; Tempo integral

Resumo da oferta

People-Encouraging-People seeks a Case Manager in Baltimore, MD to provide case coordination for unhoused individuals and those with behavioral health concerns, including SUD. You will coordinate between the Agency, community, and home settings to ensure integrated care.

Responsibilities include intake, needs assessment, care coordination, and advocacy, with emphasis on documentation, crisis intervention, and collaboration with shelters and housing resources.

Qualificações

• 5+ years of experience providing case management to vulnerable populations.
• High School Diploma or equivalent; bachelor’s or associate degree in social services preferred.
• Valid Driver’s License and use of personal vehicle.
• Experience with case management databases; HMIS preferred.
• Excellent communication, problem solving, and organizational skills.

Responsabilidades

• Screen clients upon admission to the Homeless Services program and complete intake packets.
• Meet clients to evaluate needs and create individualized case plans.
• Coordinate client care and advocate with community agencies; refer to services as required.
• Monitor progress, update treatment plans, and ensure goals are met.
• Maintain confidential documentation per policies and procedures.
• Educate clients and families on accessing resources and recourses.
• Provide advocacy and crisis intervention when necessary.
• Participate in community meetings, client care conferences, and related programs.
• Visit agencies, shelters, and hospitals to assess needs and housing eligibility.

Conhecimentos

OJT 1-6 months

Case management

Excellent communication

Problem solving

Organizational skills

Formação académica

High School Diploma

Bachelor's or Associate in social services

Ferramentas

HMIS

Descrição da oferta de emprego

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Case Manager

Full Time Full-Time Baltimore, MD, US

6 days ago Requisition ID: 1349

Salary Range: $50,000.00 To $55,000.00 Annually

POSITION OVERVIEW

Provide case coordination to unhoused individuals and individuals experiencing a behavioral health disorder including substance use disorder (SUD) in both the community and office settings and coordinate care between the Agency, community and home settings.

REPORTING STRUCTURE

There are no staff persons reporting to this position.

SPECIFIC RESPONSIBILITIES

• Screen clients upon admission to the Homeless Services program; complete intake packet for clients in need of services.
• Meet clients to evaluate the situation, identify needs, and create a case plan.
• Coordinate client coordination and collaborate with other social and community agencies, advocating for clients; referring clients to other treatment facilities/community resources as required.
• Regularly monitor client progress, update care/treatment plan, as needed, and ensure client goals are met.
• Keep up-to-date, quality, confidential services documentation following PEP, HMIS, Goldie Health and other approved policies and procedures.
• Educate clients and families on available recourses and how to access them.
• Provide advocacy and appropriate resources for clients, including crisis intervention when necessary.
• Participate in community mobile treatment related meetings, client care conferences, clinical programs, etc.
• Conduct visits to agencies, shelters, and hospitals to assess identified clients’ needs and eligibility for housing services.

PRINCIPAL ACCOUNTABILITIES

• Screening and recruitment for the Homeless Services program
• Client assessment, coordination and education
• Creating and monitoring client treatment plan
• Education and training.

EDUCATION, WORK EXPERIENCE AND JOB REQUIREMENTS

Education: High School Diploma and/or equivalent work experience, bachelor’s or associate degree in social services related field preferred

Skill Requirement:

One to six months OJT required for efficient job performance.

Experience with case management databases, HMIS preferred.

Excellent communication, problem solving, and organizational skills.

Job Requirements

5+ years of experience providing case management to vulnerable populations.

Valid Driver’s License

Use of personal Vehicle

COMMENTS

Must exhibit knowledge of mental health treatment, homeless services and substance use disorder