Case Manager

Service Core inc.; Youngstown (OH); On-site; USD 42,000 - 58,000; Full time

Job summary

Service Core inc. is seeking a Case Manager to provide direct mental health and SUD support, including needs assessment, ISP formulation, and progress documentation.

The role requires travel to clients’ appointments in a company vehicle, with about 75% travel, and working within agency standards and risk management protocols. The ideal candidate has at least 3 years of mental health or community support/case management experience, knowledge of community resources, and proficiency with Electronic

Qualifications

• 3 years mental health/ SUD or community support/case management experience required.
• Experience with severe and persistent mental health diagnoses, substance use disorders, and dual diagnosis.
• Knowledge of community resources is critical.
• CDCA is required if you do not have a Bachelor’s degree; must obtain within 45 days of hire.
• Experience using Credible EHR and standard office tools.

Responsibilities

• Conduct needs assessment and formulate ISP; provide crisis stabilization and supportive interactions.
• Decide on additional services, resources, or settings and coordinate advocacy and collateral contacts.
• Complete intake/needs assessment, ISP reviews, progress notes, Payeeship and discharge paperwork.
• Ensure compliance with agency, ODMH, CARF and payer standards and obligations.
• Engage with peers, supervisors, other providers, and families to support care progress.
• Participate in agency meetings and supervision; implement process improvements.
• Share knowledge and skills with colleagues; pursue ongoing education; expand competencies.

Education

Bachelor’s degree

CDCA certification

Tools

Credible EHR

Office software (phone, email, fax)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Case Manager

3 days ago Requisition ID: 1183

Responsibilities

• Needs assessment and formulation of the ISP. Individual therapeutic interactions/rapport-building: Crisis stabilization, ADL prompting, coaching and teaching. Client feedback
• Decisions pertaining to clients’ need for additional services, resources or more restrictive settings: Choice of treatment interventions, techniques, advocacy activity and frequency of contacts, Pursuit of collateral contacts to gather additional psychosocial information when indicated, Adherence to agency’s risk assessment/management protocols
• Intake/needs assessment, ISP and reviews, progress notes, Payeeship forms, discharge paperwork
• Conforms to Program, ODMH, CARF and third-party payer standards and obligations
• Interacting with essential others are constructive and serves to advance the progress in treatment, the quality of care and the agency’s standing in the community: Peers and supervisors, other service providers, family and significant other, other concerned members of the community
• Participates actively and productively in agency meetings and supervision sessions
• Introduces and/or implements new ideas for improving the quality of care
• Attentive/responsive to feedback from clients, significant others, community partners/members
• Shares skills, knowledge, expertise with other agency staff (consultations, workshops, team meeting)
• Advances own level of skill and competency through participation in continuing education opportunities
• Knowledge of community resources
• Includes extensive driving to appointments to and from with clients in a company vehicle. Percentage of travel 75%.

Qualifications:

• 3 years mental health/ SUD or community support/case management experience required.
• Experience with severe and persistent mental health diagnoses, substance use disorders, and dual diagnosis.
• Knowledge of community resources is critical.
• CDCA is required if a candidate does not have a Bachelor’s degree; candidate will need to have prior to hire or will need to obtain within 45 days of hire.
• Experience using computers, Electronic Health Records (Credible), office phone and cell phone, email, fax/copy machine.