Case Manager

People Encouraging People; Glen Burnie (MD); On-site; USD 50,000 - 55,000; Full time

Job summary

People Encouraging People seeks a Case Manager in Glen Burnie, MD to provide coordinated services for unhoused individuals and those with behavioral health needs. The role includes community and office-based care coordination, client assessments, and ongoing plan updates.

Requires 5+ years of case management, a driver’s license, and use of a personal vehicle. HMIS experience is preferred; HS diploma or higher is required with a degree preferred.

Qualifications

• 5+ years of case management experience with vulnerable populations.
• Valid Driver's License.
• Use of personal vehicle.
• HS diploma or higher; degree preferred.
• Experience with case management databases, HMIS preferred.

Responsibilities

• Screen clients upon admission and complete intake packets.
• Meet clients to assess needs and create a case plan.
• Coordinate with agencies and community resources for referrals.
• Monitor progress, update plans, and ensure goals are met.
• Maintain confidentiality and accurate documentation per policies.
• Educate clients and families about available resources.
• Provide advocacy and crisis intervention when needed.
• Attend community meetings and care conferences.
• Visit agencies, shelters, and hospitals to assess housing needs.

Skills

Excellent communication

Problem solving

Organizational skills

OJT

Education

High School Diploma

Bachelor's/Associate in Social Services

Tools

HMIS

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Case Manager

Full Time Full-Time Anne Arundel, Glen Burnie, MD, US

2 days ago Requisition ID: 1348

Salary Range: $50,000.00 To $55,000.00 Annually

POSITION OVERVIEW

Provide case coordination to unhoused individuals and individuals experiencing a behavioral health disorder including substance use disorder (SUD) in both the community and office settings and coordinate care between the Agency, community and home settings.

REPORTING STRUCTURE

There are no staff persons reporting to this position.

SPECIFIC RESPONSIBILITIES

• Screen clients upon admission to the Homeless Services program; complete intake packet for clients in need of services.
• Meet clients to evaluate the situation, identify needs, and create a case plan.
• Coordinate client coordination and collaborate with other social and community agencies, advocating for clients; referring clients to other treatment facilities/community resources as required.
• Regularly monitor client progress, update care/treatment plan, as needed, and ensure client goals are met.
• Keep up-to-date, quality, confidential services documentation following PEP, HMIS, Goldie Health and other approved policies and procedures.
• Educate clients and families on available recourses and how to access them.
• Provide advocacy and appropriate resources for clients, including crisis intervention when necessary.
• Participate in community mobile treatment related meetings, client care conferences, clinical programs, etc.
• Conduct visits to agencies, shelters, and hospitals to assess identified clients' needs and eligibility for housing services.

PRINCIPAL ACCOUNTABILITIES

• Screening and recruitment for the Homeless Services program
• Client assessment, coordination and education
• Creating and monitoring client treatment plan
• Education and training.

EDUCATION, WORK EXPERIENCE AND JOB REQUIREMENTS

Education: High School Diploma and/or equivalent work experience, bachelor's or associate degree in social services related field preferred

Skill Requirement:

• One to six months OJT required for efficient job performance.
• Experience with case management databases, HMIS preferred.
• Excellent communication, problem solving, and organizational skills.

Job Requirements:

• 5+ years of experience providing case management to vulnerable populations.
• Valid Driver's License
• Use of personal Vehicle

COMMENTS

Must exhibit knowledge of mental health treatment, homeless services and substance use disorder