Case Management Support Specialist

Houston Methodist; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Houston Methodist Willowbrook Hospital is seeking a Case Management Representative to provide clerical and data support to the case management and social work department to facilitate efficient resource use and discharge planning.

The role involves referrals management, coordination with post-acute providers, and creating documentation to help patients transition to next level of care.

Qualifications

• Requires a High School diploma or equivalent; Associate degree preferred.
• Two years of healthcare coordination or related experience preferred.
• Experience in hospital setting or case management is desirable.

Responsibilities

• Serves as a department resource for case management questions and data reporting.
• Facilitates post-acute referrals and coordinates with clinical teams.
• Communicates with patients and families regarding care transitions and discharge planning.

Skills

Customer service

Communication

Time management

Microsoft Office

Medical terminology

Team collaboration

Independent work

Education

High School diploma or equivalent

Associate degree preferred

Tools

MS Outlook

MS Word

MS Excel

Job description

Houston Methodist Willowbrook Hospital is seeking a Case Management Representative to provide clerical and data support to the case management and social work department to facilitate efficient resource use and discharge planning.

The role involves referrals management, coordination with post-acute providers, and creating documentation to help patients transition to next level of care.