Case Management Support Specialist

Memorial Hermann Health System; Houston (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Memorial Hermann Health System is seeking a Case Management Assistant to support the Case Management team, physicians, and medical office staff in coordinating patient care and transitions.

The role emphasizes outreach to patients and families, information gathering for care plans, and collaboration with payors and providers to ensure timely, appropriate utilization of resources within a high-quality healthcare setting.

Qualifications

• Associate's degree preferred for the role.
• Experience working with patients, physicians and other caregivers is required.
• Strong documentation and communication skills are essential.

Responsibilities

• Support Case Management team and staff in patient transitions.
• Gather and relay information to assist in care planning.
• Assist with discharge planning and education for patients and families.
• Coordinate with payors and providers to facilitate resources and avoid delays.

Skills

Patient communication

Care coordination

Documentation

Time management

Interdisciplinary collaboration

Problem solving

Education

Associate's degree, preferred

Tools

Microsoft Word

Microsoft Excel

Database software

Job description

Memorial Hermann Health System is seeking a Case Management Assistant to support the Case Management team, physicians, and medical office staff in coordinating patient care and transitions.

The role emphasizes outreach to patients and families, information gathering for care plans, and collaboration with payors and providers to ensure timely, appropriate utilization of resources within a high-quality healthcare setting.