Care Coordination Assistant

Memorialhermann; United States; On-site; USD 40,000 - 60,000; Full time

Job summary

Memorial Hermann is seeking a Case Management Assistant to support the Case Management team, physicians, and medical office staff. The role involves gathering information, facilitating patient outreach, and contributing to care transitions to ensure safe, efficient patient care.

The position requires at least 1 year in a health care setting, with preferred credentials and the ability to work with payors and providers to optimize resource use.

Qualifications

• Associate's degree preferred.
• Licensing/certifications listed (CNA, LVN, Respiratory Therapist, CMA, EMT TX, Paramedic TX).
• 1+ year experience in healthcare; experience with patients, physicians and caregivers.

Responsibilities

• Support Case Management team, physicians and staff.
• Facilitate patient education and care transitions.
• Track information and assist with denial tracking and insurance rules.
• Participate in discharge planning to ensure safe transitions.
• Provide outreach to patients/families and clinicians as needed.
• Maintain current knowledge of NCQA Medical Home Standards and payor expectations.

Skills

Patient communication

Care coordination

Documentation

Multitasking

Stakeholder collaboration

Education

Associate's degree (preferred)

CNA

LVN

Respiratory Therapist

Certified Medical Assistant

EMT (TX)

Licensed Paramedic (TX)

Tools

Word processing

Spreadsheets

Database concepts

Job description

Memorial Hermann is seeking a Case Management Assistant to support the Case Management team, physicians, and medical office staff. The role involves gathering information, facilitating patient outreach, and contributing to care transitions to ensure safe, efficient patient care.

The position requires at least 1 year in a health care setting, with preferred credentials and the ability to work with payors and providers to optimize resource use.