Case Management Supervisor: Lead a Compassionate Team

Resources For Human Development; Mogeetown (PA); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

DailyPay Available

Job summary

Resources for Human Development (RHD) in Norristown, PA, seeks a Case Manager Supervisor to lead a team serving individuals facing housing instability and behavioral health challenges. The role combines leadership, direct support, and program oversight to ensure high-quality services and positive outcomes.

The ideal candidate has extensive supervisory experience, strong leadership and interpersonal skills, and a commitment to helping others. DailyPay is available for this salaried position.

Qualifications

• Bachelors Degree in Human Services or related field required.
• Three years of Case Management experience.
• Three to five years of supervisory experience.
• Valid drivers license.
• Strong leadership, coaching, and team development skills.
• Excellent interpersonal, communication, and organizational abilities.
• Basic computer proficiency and reporting systems.
• Ability to work with diverse individuals and community partners.

Responsibilities

• Provide direct supervision and oversight to case management staff.
• Coach, mentor, and develop team members through regular supervision meetings.
• Address performance concerns and support staff growth and development.
• Provide direct case management services as needed.
• Complete and oversee documentation within electronic systems and client records.
• Facilitate client progress review meetings.
• Ensure compliance with program policies, procedures, and funding source requirements.
• Coordinate complex client cases with case managers and housing support staff.
• Assist with monthly, quarterly, and annual program reporting requirements.
• Support the delivery of high-quality, person-centered services.
• Perform other duties as assigned.

Skills

Strong Leader

Organized and Detail-Oriented

Compassionate

Solution-Focused

Collaborative

Dependable

Professional

Committed to Helping Others

Education

Bachelors Degree in Human Services

Masters Degree in Human Services (Preferred)

Tools

Documentation Systems

Job description

Resources for Human Development (RHD) in Norristown, PA, seeks a Case Manager Supervisor to lead a team serving individuals facing housing instability and behavioral health challenges. The role combines leadership, direct support, and program oversight to ensure high-quality services and positive outcomes.

The ideal candidate has extensive supervisory experience, strong leadership and interpersonal skills, and a commitment to helping others. DailyPay is available for this salaried position.