Case Management Supervisor & BI Leader (ProLaw/Cognos)

State of California; California; On-site; USD 70,000 - 110,000; Full time

Job summary

State of California is seeking a Supervisor I to oversee the Case Management Section, applying public and business administration principles, personnel management, and program evaluation. The role involves supervising project supervisors, coordinating with CMS and Legal divisions, and leveraging ProLaw and Cognos for reporting and analytics.

The position emphasizes experience in business intelligence, data analysis, and managing multiple priorities in a deadline-driven environment, with strong

Qualifications

• Experience with business intelligence, report development, data analysis and reporting tools.
• Knowledge of case management systems, preferably ProLaw or comparable legal case management applications.
• Ability to analyze business requirements, resolve complex reporting issues, and ensure data accuracy.
• Experience managing competing priorities, projects, and customer expectations in a deadline-driven environment.
• Strong communication, collaboration, quality assurance and process improvement skills.

Responsibilities

• Provide daily supervision of case management project supervisors and analytical support staff.
• Apply project management principles to coordinate priorities and timelines.
• Collaborate with legal and administrative units to support the legal enterprise.

Skills

BI

Report development

Data analysis

Reporting tools

Communication

Collaboration

Tools

ProLaw

Cognos

Job description

State of California is seeking a Supervisor I to oversee the Case Management Section, applying public and business administration principles, personnel management, and program evaluation. The role involves supervising project supervisors, coordinating with CMS and Legal divisions, and leveraging ProLaw and Cognos for reporting and analytics.

The position emphasizes experience in business intelligence, data analysis, and managing multiple priorities in a deadline-driven environment, with strong