Case Management Liaison

State of California; California; On-site; USD 65,000 - 90,000; Full time

Job summary

The State of California's Division of Medi-Cal Fraud and Elder Abuse (DMFEA) seeks an Analyst II to strengthen database protocols, maintain ProLaw operations, and deliver timely, accurate reports. The role emphasizes data analysis, quality assurance, and effective communication with management and other state agencies.

Responsibilities include compiling statistics, reviewing court documents, and applying OIG performance standards to case information. A detail-oriented team player is needed.

Qualifications

• Strong analytical ability and attention to detail with quality-oriented mindset.
• Excellent written and verbal communication skills; ability to interact with management and other agencies.

Responsibilities

• Develop, implement and maintain enhanced database protocols.
• Maintain ProLaw Case Management System protocols and generate reports.
• Compile statistics and perform quality assurance checks on case data.
• Review court documents and analyze case information for accuracy.
• Analyze parameters set by the Office of the Inspector General's standards.

Skills

Analytical thinking

Detail oriented

Customer service

Tools

ProLaw

MS Excel

Adobe

Outlook

Word

State Administrative Manual

State Contract Manual

Job description

Do you have strong technical skills in computer databases and data analysis? Are you interested in joining a dynamic team in a prestigious State agency that seeks to ensure justice and safety of our most vulnerable citizens and help safeguard the state's Medi-Cal program? If you are a detail-orientated, customer service-driven, analytical and organized individual then the California Department of Justice, Division of Medi-Cal Fraud and Elder Abuse (DMFEA), is looking for you!

As an Analyst II in the DMFEA Case Management and Outreach Branch, the incumbent develops, implements, and maintains enhanced database protocols while committed to excellent customer service. Under the Supervisor I, the Analyst II maintains the Division's Case Management System (ProLaw) protocols and generates reports, compiles statistics, performs quality assurance checks, reviews court documents, and analyzes case information. The Analyst II analyzes and applies parameters set by the Office of the Inspector General's (OIG) Performance Standards.

You will find additional information about the job in the Duty Statement.

Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• ANALYST II

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Knowledge and experience with ProLaw, MS Excel, Adobe, Outlook, Word, State Administrative Manual, and the State Contract Manual. Ability to analyze and resolve problems, examine court documents, communicate effectively both orally and in writing, work effectively with all levels of management, executives, and other state agencies. The individual should be dependable, motivated, punctual, and have excellent organizational skills, all while being a team player.