Case Management Specialist — Empower Recovery Advocate

The Salvation Army; Knoxville (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Vision & Dental Insurance

403b Retirement Plan & Much More!

Job summary

The Salvation Army in Knoxville, TN seeks a Case Manager to deliver structured case management for an assigned caseload in a life management program. You will assess needs, develop comprehensive plans, mentor clients, and advocate for access to essential services.

Candidates should have a Bachelor’s in Social Work or related field and at least three years of direct case management experience, plus a valid driver’s license.

Qualifications

• Knowledge of the principles and practices of social service case management.
• Knowledge of social service resources and agencies in the community.
• Knowledge of effective communication and motivation practices.
• Knowledge and commitment to computerized Client Data Management System usage and emphasis on outcome measurement.
• Ability to develop program plans and goals based on client's needs.
• Ability to assess and evaluate level of service provided in order to ensure service evaluations are favorable and meet or surpass funding requirements.
• Ability to evaluate the client's progress toward program goals.
• Ability to interview clients and to obtain pertinent information.
• Ability to prepare and maintain accurate and complete case notes and client records.
• Ability to plan, organize, and prioritize work in order to accomplish work in compliance with quality standards and deadlines.

Responsibilities

• Interviews, accepts, and provides comprehensive, long-term case management services for an assigned caseload.
• Advocates for clients to obtain services that enable them to cope with their environment.
• Ensures ongoing compliance with funding requirements.

Skills

Case management

Community resources

Communication

Data management

Program planning

Progress evaluation

Client interviewing

Record keeping

Organization & prioritization

Education

Bachelor's degree in Social Work or related field

Valid State Driver's License

Job description

The Salvation Army in Knoxville, TN seeks a Case Manager to deliver structured case management for an assigned caseload in a life management program. You will assess needs, develop comprehensive plans, mentor clients, and advocate for access to essential services.

Candidates should have a Bachelor’s in Social Work or related field and at least three years of direct case management experience, plus a valid driver’s license.