Case Management Specialist

Salvation Army; Knoxville (TN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Vision & Dental Insurance

403b Retirement Plan

Job summary

Salvation Army in Knoxville, TN seeks a dedicated Case Manager to provide long-term structured case management services for an assigned caseload within a life management program.

You will develop comprehensive program plans, mentor and counsel clients, and advocate for services to help clients cope with their environment while ensuring compliance with funding requirements.

Qualifications

• Bachelor's degree in Social Work, Behavioral Science, or related field.
• Three years progressively responsible experience in direct case management.
• Equivalent combination of training and experience.

Responsibilities

• Interviews clients and staff to gather pertinent information.
• ,

Skills

Case management

Resource knowledge

Communication

Motivation techniques

Data management

Outcome measurement

Program planning

Client assessment

Interviewing clients

Education

Bachelor's degree in Social Work

Bachelor's degree in Behavioral Science

Tools

Client Data Management System

Job description

Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment; ensures constant compliance with funding requirements.Knowledge, Skills and Abilities:Knowledge of the principles and practices of social service case management.Knowledge of social service resources and agencies in the community.Knowledge of effective communication and motivation practices.Knowledge and commitment to computerized Client Data Management System usage and emphasis on outcome measurementAbility to develop program plans and goals based on client's needs.Ability to assess and evaluate level of service provided in order to ensure service evaluations are favorable and meet or surpass funding requirements.Ability to evaluate the client's progress toward program goals.Ability to interview clients and to obtain pertinent information.Ability to prepare and maintain accurate and complete case notes and client records.Ability to plan, organize, and prioritize work in order to accomplish work in compliance with quality standards and deadlines.Employee Benefits:Paid Time OffMedical,Vision & Dental Insurance403b Retirement Plan & Much More!Education and Experience:Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field,andThree years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources,orany equivalent combination of training and experience which provides the required knowledge, skills, and abilities.Certifications:Valid State Drivers License