Case Management Coordinator II - Care Navigator & Transitions

AltaMed Health Services; Montebello (CA); On-site; USD 34,000 - 40,000; Full time

Job summary

AltaMed Health Services in Montebello, CA seeks a staff member to gather information for member populations during assessment, care planning and transitions. You will participate in interdisciplinary care team meetings and perform troubleshooting to resolve complex issues as needed.

The role requires a minimum of a high school diploma, and medical assistant certification is preferred. Experience in a healthcare clinic/call center and in managed care is advantageous.

Qualifications

• High School Diploma or equivalent required.
• Medical assistant Certification preferred.
• Prior authorization knowledge and case management familiarity.
• Experience in a clinic/healthcare call center and managed care environment.

Responsibilities

• Gather information for identified member population during assessment, care planning, and care team meetings.
• Troubleshoot problems and take independent action to resolve complex issues.

Skills

Healthcare call center experience

Prior authorization knowledge

Case management understanding

Interdisciplinary teamwork

Education

High School Diploma or equivalent

Medical assistant Certification preferred

Job description

AltaMed Health Services in Montebello, CA seeks a staff member to gather information for member populations during assessment, care planning and transitions. You will participate in interdisciplinary care team meetings and perform troubleshooting to resolve complex issues as needed.

The role requires a minimum of a high school diploma, and medical assistant certification is preferred. Experience in a healthcare clinic/call center and in managed care is advantageous.