Case Management Assistant: Patient Access & Discharge (PRN)

Baycare; Tampa (FL); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Health benefits

Paid time off

Tuition reimbursement

401k match

Annual bonus

Job summary

BayCare is seeking a Case Management Assistant to help patients and families access necessary services and resources throughout the discharge process. You will assist with distributing regulatory documents and educating patients about discharge appeals, ensuring smooth transitions from hospital to community care.

The role emphasizes collaboration with hospital staff and Payor representatives, requiring strong communication and organizational skills and experience in medical settings.

Qualifications

• Experience in a medical setting preferred.
• Ability to navigate patient resources.
• Strong communication and organizational skills.

Responsibilities

• Assist with tasks to facilitate patient and family access to agencies, transportation, and services within and beyond acute care.
• Distribute regulatory documents to identified patients.
• Educate patients about the appeal process related to discharge.
• Support seamless transition of patients from inpatient to community services.
• Maintain frequent contact with patients, patient representatives, hospital staff, community resource agencies and payor representatives.

Skills

Communication skills

Customer service

Education

High School diploma or equivalent

Associate's degree (preferred)

Job description

BayCare is seeking a Case Management Assistant to help patients and families access necessary services and resources throughout the discharge process. You will assist with distributing regulatory documents and educating patients about discharge appeals, ensuring smooth transitions from hospital to community care.

The role emphasizes collaboration with hospital staff and Payor representatives, requiring strong communication and organizational skills and experience in medical settings.