Case Management Assistant, New Inpatient Rehabilitation Hospital

Priority Dispatch Corp.; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Benefits

Vacation/Paid Time Off

Retirement Plan

Employee Discounts

Clinical Education & Professional Dev

Job summary

Priority Dispatch Corp. is seeking a Case Manager Assistant to support discharge coordination at Brooks Rehabilitation Hospital in Phoenix, AZ.

You will help coordinate post-discharge services, arrange appointments, and ensure DME and community resources are available. The ideal candidate is organized, communicates clearly with patients and families, and can problem-solve to promote timely, compassionate care.

Qualifications

• High school diploma or equivalent required.
• One year of healthcare experience preferred.
• Strong verbal and written communication skills.
• Computer proficiency.
• Excellent organizational and time-management skills.
• Strong problem-solving and follow-through skills.

Responsibilities

• Coordinate post-discharge services, appointments, and required documentation.
• Collaborate with DME providers to ensure equipment is available at discharge.
• Communicate effectively with patients and families regarding discharge needs.
• Assist with connecting patients to community resources and support services.
• Support team conference documentation and compliance requirements.
• Maintain accurate and timely records.
• Promote a positive patient experience through compassionate communication and service.

Skills

Communication skills

Organization

Time management

Problem-solving

Computer proficiency

Education

High school diploma or equivalent

Tools

Computer literacy

Job description

Job Details

Job Location: Brooks Rehabilitation Hospital-Arizona - Phoenix, AZ 85054
Position Type: Full Time
Job Shift: Any
Job Category: Case Management
Reporting to the Manager of Case Management, the Case Manager Assistant supports the case management team in coordinating a smooth and timely discharge process. This role facilitates discharge services, appointments, DME needs, and access to community resources. The ideal candidate is organized, communicative, compassionate, and able to problem-solve effectively.

Job Responsibilities

• Coordinate post-discharge services, appointments, and required documentation.


• Collaborate with DME providers to ensure equipment is available at discharge.


• Communicate effectively with patients and families regarding discharge needs.


• Assist with connecting patients to community resources and support services.


• Support team conference documentation and compliance requirements.


• Maintain accurate and timely records.


• Promote a positive patient experience through compassionate communication and service.

Job Qualifications

• High school diploma or equivalent required.


• One year of healthcare experience preferred.


• Strong verbal and written communication skills.


• Computer proficiency.


• Excellent organizational and time-management skills.


• Strong problem-solving and follow-through skills.

Benefits

Thriving in a culture you can be proud of, you’ll enjoy a comprehensive benefits package that includes:

• Competitive Pay


• Comprehensive Benefits


• Vacation/Paid Time Off


• Retirement Plan


• Employee Discounts


• Clinical Education & Professional Development Opportunities