Discharge & Care Coordination Specialist

Priority Dispatch Corp.; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Benefits

Vacation/Paid Time Off

Retirement Plan

Employee Discounts

Clinical Education & Professional Dev.

Job summary

Brooks Rehabilitation Hospital in Arizona (Phoenix) is seeking a Case Manager Assistant to support the case management team in coordinating a smooth discharge process. This role focuses on discharge services, arranging appointments, DME needs, and linking patients to community resources.

The ideal candidate is organized, communicates clearly with patients and families, and demonstrates problem-solving skills to ensure timely milestones are met and documented.

Qualifications

• High school diploma or equivalent.
• One year of healthcare experience preferred.
• Strong verbal and written communication skills.
• Computer proficiency.
• Excellent organizational and time-management skills.
• Strong problem-solving and follow-through skills.

Responsibilities

• Coordinate post-discharge services, appointments, and required documentation.
• Collaborate with DME providers to ensure equipment is available at discharge.
• Communicate effectively with patients and families regarding discharge needs.
• Assist with connecting patients to community resources and support services.
• Support team conference documentation and compliance requirements.
• Maintain accurate and timely records.
• Promote a positive patient experience through compassionate communication and service.

Skills

Verbal communication

Written communication

Organizational skills

Time management

Problem-solving

Computer proficiency

Healthcare experience

Education

High school diploma or equivalent

Job description

Brooks Rehabilitation Hospital in Arizona (Phoenix) is seeking a Case Manager Assistant to support the case management team in coordinating a smooth discharge process. This role focuses on discharge services, arranging appointments, DME needs, and linking patients to community resources.

The ideal candidate is organized, communicates clearly with patients and families, and demonstrates problem-solving skills to ensure timely milestones are met and documented.