Case Management Assistant: Impactful Coordination & Growth

Encompass Health Corporation; Bowie (MD); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Tuition reimbursement

401(k) matching

Flexible spending accounts

Inclusive culture

Job summary

Encompass Health is seeking a Case Management Assistant to streamline workflow, coordinate communications, and support the Case Management department across our Maryland sites. This role connects patients, families, and clinicians, ensuring timely referrals, admissions, orders, and schedules.

You will participate in daily management tasks, assist with regulatory readiness, and contribute to quality improvement data.

Qualifications

• Proficiency in Microsoft Office products.
• Strong typing skills with speed and accuracy.
• Knowledge of medical terminology (preferred).
• Experience with insurance/payor systems (preferred).
• Good communication skills.
• Flexibility to work weekdays/weekends, evenings, or night shifts if necessary.
• Availability during religious/legal holidays as scheduled.

Responsibilities

• Coordinate and facilitate Team Conference meetings.
• Gather, take action on, and maintain Case Management documentation such as referrals, admissions, orders, and schedules.
• Effectively coordinate communication of daily Case Management Assignment updates.
• Complete pre- and post-discharge activities to ensure patients, families, and clinicians are aware and prepared.
• Gather Quality Improvement and department Performance Improvement data.
• Assist with collection of Key Care Indicators and clinical outcomes data.
• Assist in regulatory and joint commission survey preparedness activities.

Skills

Microsoft Office

Typing speed and accuracy

Medical terminology

Insurance/payor systems

Communication skills

Flexibility scheduling

Religious/legal holidays availability

Visual acuity

Education

High school diploma or equivalent

Job description

Encompass Health is seeking a Case Management Assistant to streamline workflow, coordinate communications, and support the Case Management department across our Maryland sites. This role connects patients, families, and clinicians, ensuring timely referrals, admissions, orders, and schedules.

You will participate in daily management tasks, assist with regulatory readiness, and contribute to quality improvement data.