Case Management Assistant: Coordinate Care & Growth

Encompass Health; Miami (FL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition reimbursement

401(k) match

Stock purchase plan

Flexible spending accounts

Job summary

Encompass Health in Miami, FL is seeking a Case Management Assistant to support the Case Management team by coordinating referrals, documentation, and communications with patients, families, and clinicians. This role emphasizes workflow facilitation, regulatory readiness, and data collection for quality improvement.

You will work within a national inpatient rehabilitation leader that offers growth opportunities and a collaborative culture.

Qualifications

• High school diploma or equivalent preferred.
• Proficiency in Microsoft Office products.
• Strong typing skills with speed and accuracy.
• Knowledge of medical terminology (preferred).
• Experience with insurance/payor systems (preferred).
• Good visual acuity and communication skills.
• Flexibility to work weekdays/weekends, evenings, or night shifts if necessary.
• Availability during religious/legal holidays as scheduled.

Responsibilities

• Coordinate and facilitate Team Conference meetings.
• Gather, take action on, and maintain Case Management documentation such as referrals, admissions, orders, and schedules.
• Effectively coordinate communication of daily Case Management Assignment updates.
• Complete pre‑ and post‑discharge activities to ensure patients, families, and clinicians are aware and prepared.
• Gather Quality Improvement and department Performance Improvement data.
• Assist with collection of Key Care Indicators and clinical outcomes data.
• Assist in regulatory and Joint Commission survey preparedness activities.

Skills

Typing speed

Communication skills

Medical terminology knowledge

Insurance/payor systems experience

Flexibility with shifts

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Encompass Health in Miami, FL is seeking a Case Management Assistant to support the Case Management team by coordinating referrals, documentation, and communications with patients, families, and clinicians. This role emphasizes workflow facilitation, regulatory readiness, and data collection for quality improvement.

You will work within a national inpatient rehabilitation leader that offers growth opportunities and a collaborative culture.