Case Management Assistant: Streamline Care & Coordination

Encompass Health Corporation; Franjo (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Affordable health plans (medical/dent/

Generous paid time off

Tuition reimbursement

Company 401(k) matching

Flexible spending accounts

Health savings accounts

Diverse, inclusive culture

Job summary

Encompass Health Corporation is seeking a proactive Case Management Assistant to streamline workflows and enhance communication within the Case Management department. You will engage with local resources to support patient care and contribute to efficient discharge planning.

Ideal candidates will have a high school diploma, strong typing and Microsoft Office skills, and familiarity with medical terminology and insurance/payor systems. Flexibility to work various shifts is preferred.

Qualifications

• High school diploma or equivalent preferred.
• Proficiency in Microsoft Office products.
• Strong typing skills with speed and accuracy.
• Knowledge of medical terminology (preferred).
• Experience with insurance/payor systems (preferred).
• Good visual acuity and communication skills.
• Flexibility to work weekdays/weekends, evenings, or night shifts if necessary.
• Availability during religious/legal holidays as scheduled.

Responsibilities

• Coordinate and facilitate Team Conference meetings.
• Gather, take action on, and maintain Case Management documentation such as referrals, admissions, orders, and schedules.
• Effectively coordinate communication of daily Case Management Assignment updates.
• Complete pre- and post-discharge activities to ensure patients, families, and clinicians are aware and prepared.
• Gather Quality Improvement and department Performance Improvement data.
• Assist with collection of Key Care Indicators and clinical outcomes data.
• Assist in regulatory and joint commission survey preparedness activities.

Skills

Microsoft Office

Typing speed

Medical terminology

Insurance/payor systems

Communication

Flexibility

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Encompass Health Corporation is seeking a proactive Case Management Assistant to streamline workflows and enhance communication within the Case Management department. You will engage with local resources to support patient care and contribute to efficient discharge planning.

Ideal candidates will have a high school diploma, strong typing and Microsoft Office skills, and familiarity with medical terminology and insurance/payor systems. Flexibility to work various shifts is preferred.