Case Management Support Specialist

Encompass-Health; Vero Beach (FL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Affordable medical, dental, and vision

Generous paid time off

Tuition reimbursement

401(k) with company match

Flexible spending accounts

Stock purchase plan

Inclusive culture

Job summary

Encompass Health Rehabilitation Hospital of Treasure Coast is seeking a Case Management Assistant to streamline workflow, coordinate documentation, and enhance department efficiency. You will engage with community resources and support patients, families, and clinicians throughout care transitions.

Starting with strong Microsoft Office proficiency and typing speed, you’ll handle referrals, admissions, and scheduling while contributing to quality improvement data and regulatory preparedness.

Qualifications

• High school diploma or equivalent preferred.
• Proficiency in Microsoft Office products.
• Strong typing skills with speed and accuracy.
• Knowledge of medical terminology (preferred).
• Experience with insurance/payor systems (preferred).
• Good visual acuity and communication skills.
• Flexibility to work weekdays/weekends, evenings, or night shifts if necessary.
• Availability during religious/legal holidays as scheduled.

Responsibilities

• Coordinate and facilitate Team Conference meetings.
• Gather, take action on, and maintain Case Management documentation such as referrals, admissions, orders, and schedules.
• Effectively coordinate communication of daily Case Management Assignment updates.
• Complete pre- and post-discharge activities to ensure patients, families, and clinicians are aware and prepared.
• Gather Quality Improvement and department Performance Improvement data.
• Assist with collection of Key Care Indicators and clinical outcomes data.
• Assist in regulatory and joint commission survey preparedness activities.

Skills

Proficiency in Microsoft Office

Strong typing skills

Good visual acuity

Strong communication skills

Flexibility to work varying shifts

Availability during religious/legalhol

Medical terminology (preferred)

Insurance/payor systems experience (re

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Encompass Health Rehabilitation Hospital of Treasure Coast is seeking a Case Management Assistant to streamline workflow, coordinate documentation, and enhance department efficiency. You will engage with community resources and support patients, families, and clinicians throughout care transitions.

Starting with strong Microsoft Office proficiency and typing speed, you’ll handle referrals, admissions, and scheduling while contributing to quality improvement data and regulatory preparedness.