Unit Secretary Case Management

Henry Ford Health System; Detroit (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider in Detroit is looking for a full-time Case Manager Assistant. This role involves supporting case managers with patient interventions and assisting families. Ideal candidates will have a high school diploma, strong communication skills, and the ability to manage multiple tasks effectively.

Qualifications

• High School diploma or G.E.D. equivalent is required.
• Associates degree preferred or equivalent healthcare experience.
• Good verbal and written communication skills required.

Responsibilities

• Assists Case Managers with patient-related tasks and clinical interventions.
• Helps patients and families requesting assistance.
• Perform office-related tasks like updating resources and medication programs.

Skills

Communication

Critical Thinking

Organizational Skills

Interpersonal Skills

Education

High School Diploma or G.E.D.

Associate's Degree (preferred)

Job description

FULL TIME DAYS

Assists the Case Managers with concrete patient-related tasks and various clinical interventions. He/she assists patients, families, and others requesting assistance from the Case Management & Social Work Services Department but who are not currently receiving services from another staff member. He/she may also be asked to perform other office related tasks, e.g. assisting with special medication fund programs, updating resources, issuing Medicare Important Message to patients, etc.

EDUCATION/EXPERIENCE REQUIRED:

High School diploma or G.E.D. equivalent. Associates degree, preferred or equivalent healthcare experience. Good verbal and written communication skills. Ability to read, write and speak English. Good critical thinking and problems solving skills necessary. Good organizational skills. Ability to multitask. Good interpersonal skills, including ability to develop and maintain trusting relationships. Ability to conduct self in a professional manner. Ability to be flexible. Ability to complete all assigned tasks with little supervision. Ability to move freely about the facility in order to visit patients.

WORKING CONDITIONS: May work in a clinical environment with potential exposure to communicable disease. Position requires the ability to stand/walk for long periods of time.

Additional Information

• Organization: Henry Ford Hospital - Detroit Main Campus
• Department: Inpatient Case Management
• Shift: Day Job
• Union Code: Not Applicable